Albany Subaru - Service Center

The service was taken care of smoothly and efficiently. All of the staff was friendly. All of the staff was friendly. More

It was a quick process to drop off my car and the service I received was friendly. I received was friendly. More

Thanks for the service. Both Peggy and Phil were super helpful. And warm and nice too. Both Peggy and Phil were super helpful. And warm and nice too. More

The cat got stuck in a tree and then threw up on a Subaru.. Bye bye Subaru.. Bye bye More

Customer service in Service Department is great, staff are really helpful and friendly, use the Express Service which works for me. are really helpful and friendly, use the Express Service which works for me. More

Tori did a great job facilitating communications about the repairs needed on my car. I was not fully aware of the cost build-up that occurred while my car was there ($4300). She also provided me with a f the repairs needed on my car. I was not fully aware of the cost build-up that occurred while my car was there ($4300). She also provided me with a free car wash down the street. However, that was needed bc someone spilled coffee all over the hood of my car. The procedures for using a lender car changed the night before I arrived, so that took longer than expected and luckily I could access my insurance info online. The lender car was a new Outback that was very nice, which I appreciated. I had expected to pay under $2000 for my maintenance tune up, so I am frustrated that it cost me more than twice that with additional work needed. More

Quickly helped me to diagnose and fix a battery problem, and got it for me under warranty. Thanks, Aaron. and got it for me under warranty. Thanks, Aaron. More

I found the facility to be extremely professional and well appointed, highly recommended to all Subaru owners! well appointed, highly recommended to all Subaru owners! More

Subaru serviced my 2024 Crosstrek, took good care pf the car and the staff rated here were welcoming and very helpful. car and the staff rated here were welcoming and very helpful. More

Excellent service. Treated wit great respect. Very nice waiting area. Appreciated the under 90 minute service. Treated wit great respect. Very nice waiting area. Appreciated the under 90 minute service. More