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Albany Subaru - Service Center

Albany, CA

4.7
841 Reviews

841 Reviews of Albany Subaru - Service Center

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November 18, 2024

Easy to schedule service with nice customer lounge as you wait. I would go there again More

by rich.hong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2024

My dealings with the dealership and the Service Department in particular, have always been positive. They are friendly, efficient and otherwise teriffic! More

by jmdriscoll
Recommend Dealer
Yes
Employees Worked With
Aaron Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peggy Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Parafina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Selina Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Proia
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2024

Mostly fine. Technician did not properly tighten lug nuts on one of the tires and I had to stop at a local tire shop to fix it. More

by jcooney407
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Parafina
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2024

The service was taken care of smoothly and efficiently. All of the staff was friendly. More

by QZ_MAMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2024

I have always received professional, honest service. The complementary shuttle is convenient, and for shorter jobs, the lounge is not a bad spot to hang out and work a bit while waiting for your car to More

by chris.warrens.mail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2024

It was a quick process to drop off my car and the service I received was friendly. More

by jillian.tse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2024

Thanks for the service. Both Peggy and Phil were super helpful. And warm and nice too. More

by MMPHIL
Recommend Dealer
Yes
Employees Worked With
Peggy Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Philip De La Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2024

The cat got stuck in a tree and then threw up on a Subaru.. Bye bye More

by gsemow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Grigsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2024

Customer service in Service Department is great, staff are really helpful and friendly, use the Express Service which works for me. More

by martinjones337
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2024

Subaru serviced my 2024 Crosstrek, took good care pf the car and the staff rated here were welcoming and very helpful. More

by brettchun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
DAnny Gongora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Proia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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