Alan Poon
Alan Poon at Albany Subaru

Alan Poon

Service Advisor

Albany Subaru

718 San Pablo Ave
Albany, CA 94706

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4.9
205 Reviews
4.9

205 Reviews

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205 Reviews of Alan Poon

May 06, 2026

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Great dealers and service I can tell in Bay Area. Trust the work. Recommend anyone More

by DEEPESH19
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Recommend Dealer
Yes

Other Employees Tagged: James Madison

May 06, 2026

Albany Subaru responded

It’s wonderful to hear our Bay Area team earned your trust with your Toyota service. Thank you for recommending us to others, and we look forward to helping with your vehicle needs again.

February 23, 2026

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Good customer service good customer service good customer service good customer service good customer service good customer service good customer service good customer service good customer service More

by monettepaciencia
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Yes

February 07, 2026

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Very professional staff and work completed on time. A courtesy vehicle was provided which was appreciated. The tire pricing was competitive. My overall experience was very satisfactory. More

by claudia_simone
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Yes

December 21, 2025

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I brought my 2020 Forester in for brake fluid replacement. Very surprised it was done in 45 minutes! More

by GCHAW
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Yes

December 10, 2025

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Quick and efficient service, easy to schedule the maintenance, and everyone is super friendly and helpful. More

by can_ge
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Yes

November 14, 2025

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Everyone is always friendly and welcoming. Very knowledgeable for any questions asked and efficient with every service I've brought my vehicle in for. Thank you! More

by alfredsueno
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Recommend Dealer
Yes

Other Employees Tagged: Jay Parafina

November 12, 2025

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Prompt, efficient and friendly service. Waiting room was comfortable and well-stocked with things to eat and drink. More

by kevjames
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Yes

October 23, 2025

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Thank you so much for your service,i really appreciate it.Costumer service recommended again. More

by belkacemi86
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Yes

October 02, 2025

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They are always quick, competent and courteous. Never an issue. The waiting lounge is always clean and well stocked More

by JIMNLOLO
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Recommend Dealer
Yes

Other Employees Tagged: Peggy Martinez

September 29, 2025

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Great service, reasonable pricing for service. I've been with Subaru for over 10 years. I highly recommend them for having some great customer service. Alan was great in the Service Department. More

by fitmove
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Recommend Dealer
Yes
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