Alan Poon
Alan Poon at Albany Subaru
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Alan Poon

Service Advisor

Albany Subaru

718 San Pablo Ave
Albany, CA 94706

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5.0
53 Reviews
5.0

53 Reviews

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53 Reviews of Alan Poon

April 30, 2024

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Best service! Quick and efficient. Always on point. They keep me updated with everything in real time. More

by JALLEGRO415
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Recommend Dealer
Yes

April 30, 2024

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They have a refined version order of business that eliminates long waits and make you comfortable while your car is being serviced. More

by LDLOUTON
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Recommend Dealer
Yes

April 25, 2024

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Really Great Experience. Nikkie , Alan , Tori, David are always so helpful. Aaron the Director has an excellent Team. Will always come back. More

by MYJOAN2012
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Recommend Dealer
Yes

April 22, 2024

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Aaron, the service manager was very helpful above and beyond in my opinion, and Nikki the service writer was very helpful… Everyone was great pleasant and a pleasure doing business with More

by NASCARFAN0
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Recommend Dealer
Yes

April 22, 2024

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Allen and the service team was great. Aaron is always attentive and quick to respond. Keep up the great work at Albany Subaru More

by LPC0827
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Recommend Dealer
Yes

April 22, 2024

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I don’t want to write a minimum of fifteen words. This is a pain! More

by RRICHEDA
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Recommend Dealer
Yes

April 21, 2024

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Everyone was very helpful and took care of all the issues. They provided me with accurate updates on when my car would be ready and helped by texting information. More

by NANCYSILVERMAN1951
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Recommend Dealer
Yes

April 17, 2024

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Fast, friendly, attentive service. My issue was fixed quickly and the service representative reached out with regular updates. A very positive experience. More

by iwn2000
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Recommend Dealer
Yes

April 16, 2024

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Service was prompt and pleasant, everyone has been helpful and courteous and the car runs well - thank you More

by yimbillkathy
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Service Communication
Recommend Dealer
Yes

April 13, 2024

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Staff at the cashier did not really elaborate on when the shuttle was available. I asked the lady when is it available and all that, and she gave me this lame answer. “They are on a break and will come back More

by bernardodiazh
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Recommend Dealer
Yes

Other Employees Tagged: Philip De La Cruz

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