Albrecht Subaru of Wakefield

Incredibly courteous & respectful car buying experience Our experience was, without a doubt, our best ever. We began to correspond with Erica Kinney, following TrueCar.com's suggestion of Subaru of Wakefiel Our experience was, without a doubt, our best ever. We began to correspond with Erica Kinney, following TrueCar.com's suggestion of Subaru of Wakefield, as 1 of 3 local Subaru dealers. Erica was courteous and respectful of TrueCar's suggest starting point in our negotiation. We requested 3 add-ons to our purchase (our 3rd Subaru) and even before entering the dealership our mind was made up. We met Al Mazin @ 6:00 PM on a Thursday evening and we had a signed deal within 1 hour. Not one bit of nonsense. No 4-square sheet, no pressure to accept dealer financing, nothing; and we only went $5 over our projected budget. When we returned on Saturday AM to pick up our new Subaru XV Crosstrek, once again, Al was beyond respectful, kind and courteous. Without being pedantic or condescending, he cheerfully walked us through the payoff, a tour of the Service Dept., and a thorough tour of our new car. He even set up our iPhone to the car's Bluetooth, and I thought to myself, he even knows how to navigate various smartphones, like a teen. (I still keep a stash of carbon paper, just in case this "computer thing" doesn't work out.) To me, Al personified what a car salesperson should be. Without a doubt, he is second to none! (Mind you, without Erica, we'd never have made it to Al's desk. So, our thanks go out to Erica.) We would buy a car from Al & Subaru of Wakefield in a heartbeat. He has sold us on the Subaru of Wakefield brand. As Dawn is to dish detergent and Apple is to electronics, as Kleenex is to tissue and Rolex is to watches, Al is to car salesmen - second to none! More

A great car buying experience I wasn't expecting to have such a positive car buying experience but I did. My salesman, Samir Leveque, was incredibly patient, knowledgeable and very I wasn't expecting to have such a positive car buying experience but I did. My salesman, Samir Leveque, was incredibly patient, knowledgeable and very personable. He was easy to work with and made me feel comfortable throughout the whole process. What I anticipated to be a stressful situation ended up being relaxed and enjoyable because of Samir's professionalism and easy going personality. Thanks again Samir! More

Excellent Customer Service My husband and I visited a number of Subaru dealerships and Subaru of Wakefield was the only one where we didn't have to haggle with the new vehicle p My husband and I visited a number of Subaru dealerships and Subaru of Wakefield was the only one where we didn't have to haggle with the new vehicle price and our trade-in value. From the moment we arrived to when we drove off in our new car, the customer service we received was top notch! We've owned close to 30 different vehicles in the past 35 years and we're confident in stating that Christian Francois is the best car salesperson we've ever dealt with! Our 2 hour drive to Subaru of Wakefield was definitely worth it! More

Justin was Great Working with Justin Grant was great. He's very fair, honest, and straight forward. I had the pleasure of working with Justin when I traded my car mos Working with Justin Grant was great. He's very fair, honest, and straight forward. I had the pleasure of working with Justin when I traded my car most recently at Subaru Wakefield. It was nice to be greeted by such a friendly and funny guy. He listened to what I needed and worked hard to help me get a wonderful car. He went above and beyond. I can't thank him enough! More

Exceeded all expectations in every way. Larry Marcus was informative about his product, wanted to know what my needs were, was extremely patient with me with all my interruptions and questio Larry Marcus was informative about his product, wanted to know what my needs were, was extremely patient with me with all my interruptions and questions, and took his time explaining every detail of my new car to me. I felt extremely lucky to have had him as my salesman. I actually had fun buying a car. Who knew that that could even be possible. The main reason I selected Subaru of Wakefield is because of their incredible service department, but just like their Service Department, Larry Marcus exemplifies true professionalism in every way. More

A great Service Team I have been bringing my Subaru automobiles to their service department since 2008, if not earlier and I will not let anyone else touch my cars, no exc I have been bringing my Subaru automobiles to their service department since 2008, if not earlier and I will not let anyone else touch my cars, no exceptions. The work is always done right, on time and I am always treated like I am their only customer. Larry, Christine, Tom and Donna are dependable, knowledgable and courteous. The people who actually do the maintenance and repairs seem to always get it right. The best thing I can say about the Service Department Team is that "I TRUST THEM". More

Never had a better experience at a dealership!! I have purchased cars at many different dealerships over the years and never felt as welcome as I did with Christian and Erica. They were both extrem I have purchased cars at many different dealerships over the years and never felt as welcome as I did with Christian and Erica. They were both extremely patient, upbeat, and willing to help on all fronts. Absolutely no pressure throughout the purchase of our vehicle. Their personalities are wonderful and comfortable and they were both very knowledgeable and more than willing to get an answer to a question if needed. In the future both my husband and I will be looking at vehicles at Subaru of Wakefield before going elsewhere. Thank you for such a wonderful experience. More

Excellent first time lease experience I am a first time leaser and chose Subaru of Wakefield based on their low-pressure presentation oI n the phone. Perry was very straight forward, spent I am a first time leaser and chose Subaru of Wakefield based on their low-pressure presentation oI n the phone. Perry was very straight forward, spent a lot of time with me with no pressure, gave a good price, and had a sense of humor. I got a Subaru Impreza and am very pleased with my choice. I plan to use their service department for all services for the duration of the lease. More

Larry from Sales Larry was excellent to do Buisness with. Professional, understanding, accommodating, and just an overall pleasure to deal with. Larry's excellent cust Larry was excellent to do Buisness with. Professional, understanding, accommodating, and just an overall pleasure to deal with. Larry's excellent customer service all but forced me to refer him to my father who is currently looking for a car. More