Albrecht Subaru of Wakefield
Wakefield, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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I had a appointment to have a flat tire replaced and Tanner is the one that took excellent care of me.I have asthma and was very concerned of fragrances getting inside my car.He made sure the service gu Tanner is the one that took excellent care of me.I have asthma and was very concerned of fragrances getting inside my car.He made sure the service guys were very aware of my situation He was extremely helpful,courteous,friendly and professional. Thank you so much,Tanner More
Very friendly from the moment you walk in the door. Thank you for such great service! Thank you for such great service! More
I came recently for service and my representative was very nice and helpful. He kept me posted about what was happening with my vehicle. Couldn’t have been nicer! very nice and helpful. He kept me posted about what was happening with my vehicle. Couldn’t have been nicer! More
Helpful, Friendly, Professional and Provided Quick Notifications about service of my vehicle and Good future recommendations for service of my vehicle. Notifications about service of my vehicle and Good future recommendations for service of my vehicle. More
Curtis is always super helpful and the entire team treats me with respect when I’m there. Service is always timely and prompt! me with respect when I’m there. Service is always timely and prompt! More
I was greeted as soon as I entered the service area. I discussed why I was there and was told it would take 60-90 minutes as they were very busy. It only took 45 minutes which was great. Great service f I discussed why I was there and was told it would take 60-90 minutes as they were very busy. It only took 45 minutes which was great. Great service from start to finish. More
Always professional, courteous, and comfortable, I've been going for 5 years and it's always a good experience, never disappointed. been going for 5 years and it's always a good experience, never disappointed. More
Michael was helpful and professional and I felt like he cared about our difficult situation but the dealership is way over priced and I felt like I was being taken advantage of with the cost of things beca cared about our difficult situation but the dealership is way over priced and I felt like I was being taken advantage of with the cost of things because we had no other option More
Jason has been great to work with on both leases through Albrecht, which was a deciding factor in my decision to move forward with another lease. Albrecht, which was a deciding factor in my decision to move forward with another lease. More
I had a very difficult time making an appointment. I messaged with a chatbot (twice) that told me I would receive a phone call, left a message with a human who told me I’d receive a phone call and the I messaged with a chatbot (twice) that told me I would receive a phone call, left a message with a human who told me I’d receive a phone call and then left a voice mail asking for a return call. Never received a call back. I ended up making a general appt online to come in and discuss my needs. I understand that every company is running lean and bandwidth is an issue, but I don’t think I’ll be back. Customer service will never stop being important. I love my Subaru though! More





