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Albrecht Subaru of Wakefield - Service Center

Wakefield, MA

4.7
340 Reviews

340 Reviews of Albrecht Subaru of Wakefield - Service Center

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June 12, 2025

Great service and very professional. The location is convenient. I am satisfied with the service. More

by IAJDU72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Patti
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2025

Great service provided and the car was ready sooner than expected which was great. The representative let me know as soon as the car was ready which I really appreciated. More

by SASWEENE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kleinowskis
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Patti
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2025

Both Michael and Nichole presented with a customer friendly attitude and quite comfortable responding to questions and concerns. More

by mmtardelli
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Pefine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Rammah
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2025

Very thorough and kept me informed as to what was happening. Michael was very knowledgeable and answered all my concerns. A credit to your company. More

by sheldonmover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Rammah
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2025

Michael was polite and very helpful; excellent service. the senior service person at the service center printed out tire and brake pad details and helped me understand when to bring for replacement More

by RKPRASANTH314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Rammah
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2025

Mike was very attentive and exceeded all expectations. He offered a loaner car and followed up on status of my vehicle. More

by WXGEE2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Rammah
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2025

Fast, courteous service. Professional service representative. Nice waiting areas. Very convenient location. I appreciate the 30 point inspection. More

by JOSHUAWCOOK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kleinowskis
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2025

Service is always great. This oil change was slower than the last due to unforseen challenges, but I was kept informed and my car was checked on so I knew what was going on. More

by DREYNOLDS2812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kleinowskis
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2025

My car was scheduled for a 90K major service and the service was quite good, with the drop off and car loaner being very efficient. The loaner was clean and comfortable and my experience overall was exc More

by FJDUARTE2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Pefine
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2025

Lied to me about whether they had performed the multi point inspection. Didn't rotate tires as asked. Will not be going there again. More

by ana16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicholas Young
1.0
This rating includes all reviews, with more weight given to recent reviews.
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