Joe Kleinowskis

The transmission repair and wheel bearing replacement were successfully accomplished in a reasonable time frame. The recalled brake light switch replacement was not adjusted correctly, making the car dif were successfully accomplished in a reasonable time frame. The recalled brake light switch replacement was not adjusted correctly, making the car difficult to drive, with several warnings activated. The car was returned. The adjustment took the better part of two business days to complete, accompanied by a lot of ridiculous excuses and no commitment to a completion date from Bill Rich. More

by marty78 Verified Customer Verified Customer

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Every time I bring my vehicle into Subaru of Wakefield. I am treated with nothing but kindness expert advice on all my services needed. I was also surprised I was offered a loaner at no extra cost. I appre I am treated with nothing but kindness expert advice on all my services needed. I was also surprised I was offered a loaner at no extra cost. I appreciate it very much. I couldn’t thank Joe enough for all that you’ve done for me. More

by brucesoule00@gmail.com Verified Customer Verified Customer

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Joe was super helpful, set clear expectations and even delivered my car ahead of time! They are great. I'll be back. delivered my car ahead of time! They are great. I'll be back. More

by nmastropieri0 Verified Customer Verified Customer

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We have been bringing our three Subaru Legacy’s to Subaru of Wakefield for over 10 years. We were always happy with the communication and quality of work by the service department (David Patti was the greate of Wakefield for over 10 years. We were always happy with the communication and quality of work by the service department (David Patti was the greatest). That all ended when Albrecht took over. They took advantage of my son who brought his Legacy in for a 60K mile service. They fast talked him and didn’t explain the pricing and what should have been a $950 service cost over $2,000. My wife brought her Legacy to Albrecht and when she came home described the service technician as rude and dismissive of her concerns. And when I brought my Legacy in for a tire low pressure light they charged me $149 just to diagnose the problem. And I had purchased those tires from Subaru of Wakefield! Prior to Albrecht taking over, Subaru of Wakefield never charged me for checking the tires they sold me. We will not be servicing our cars there again. More

by David Verified Customer Verified Customer

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I've been a customer of this Subaru for 4 years. I've had great interactions with the staff I've dealt with both in sales and service. They have an adequate waiting room and clean service departmen I've had great interactions with the staff I've dealt with both in sales and service. They have an adequate waiting room and clean service department. The only negative aspect is their parking area. Definitely not enough spaces! But I still drive half an hour to this dealership because it's worth it More

by MZAFONTE Verified Customer Verified Customer

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the service was timely and efficient, and I used a loaner car which was beneficial, as I have no other transportation car which was beneficial, as I have no other transportation More

by candystore Verified Customer Verified Customer

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Very friendly and helpful! Joe offered clear communication, and was very responsive. Made for an easy experience! Joe offered clear communication, and was very responsive. Made for an easy experience! More

by danielschwartz548 Verified Customer Verified Customer

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I have returned to Subaru of Wakefield time and time again (nearly four years now) because of their impeccable service, great prices and amazing team. again (nearly four years now) because of their impeccable service, great prices and amazing team. More

by kelbi Verified Customer Verified Customer

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Very happy with dealership. Never pressured. Auto service is tops. I always leave here happy Never pressured. Auto service is tops. I always leave here happy More

by cullinane56 Verified Customer Verified Customer

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Joe was great. I utilized the express service for an oil change and also state inspection. Great and prompt service. I utilized the express service for an oil change and also state inspection. Great and prompt service. More

by bede.portz Verified Customer Verified Customer

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