Alderman's Toyota

I enjoy going to Aldermans Toyota in Rutland, VT. The people there are always friendly and helpful. The people there are always friendly and helpful. More

Excellent , I would recommend for service and purchasing a car. They will not disappoint you. a car. They will not disappoint you. More

I have always enjoyed leasing my Toyota Tacoma’s although everybody is new to me everybody I used to know is now since retired so it’s been a different experience for me everybody is new to me everybody I used to know is now since retired so it’s been a different experience for me More

I had a very frustrating experience with this dealership. What should have been a straightforward transaction was drawn out over several weeks due to repeated delays, poor communication, and mismanagement. What should have been a straightforward transaction was drawn out over several weeks due to repeated delays, poor communication, and mismanagement. The vehicle had been ordered months in advanced so its arrival was not a surprise. Despite that, the paperwork needed to complete the process was consistently delayed, despite multiple follow-ups. We were told multiple times that the documents should be ready soon, but this ended up dragging out for weeks. After the paperwork was finally completed, the dealership was still unable to meet the promised deadlines. To make matters worse, when they submitted the documents to the appropriate agency, they were rejected due to preventable errors. There were also inconsistencies regarding payment terms — we were initially told one thing, only to be given conflicting information later, causing unnecessary confusion. When asked about this, management tried to make excuses and put the blame elsewhere. There was no accountability for any of these issues even though they were well aware of them. Based on this experience, I cannot recommend this dealership. Reliable communication, attention to detail, and respect for the customer’s time, and delivering on their promises were all lacking. More

Always a good experience here at Aldermans Toyota! From beginning to end, a first class operation! Never any surprises, and a friendly staff and service personnel! From beginning to end, a first class operation! Never any surprises, and a friendly staff and service personnel! More

"The people cannot be all and always well informed, and the part which is wrong will be discontented in proportion to the importance of the facts they misconceive " Thomas Jefferson the part which is wrong will be discontented in proportion to the importance of the facts they misconceive " Thomas Jefferson More

I just leased my second car from Alderman’s Toyota in Rutland, VT. The employees are knowledgeable and friendly. I had a very positive experience both times and enjoy being a customer! Rutland, VT. The employees are knowledgeable and friendly. I had a very positive experience both times and enjoy being a customer! More

Very polite and helpful explaining everything that needed to be done with my truck. He also thanked me for my service to our country. to be done with my truck. He also thanked me for my service to our country. More

They had everything done by the time they said they would. Effort free maintenance with very professional staff. Ty would. Effort free maintenance with very professional staff. Ty More