Alderman's Toyota

I am extremely happy with the service I got today I found Zeb to be very friendly, extremely confident knowledgeable and he explained to me everything I didn’t understand. I will definitely go back and I wil Zeb to be very friendly, extremely confident knowledgeable and he explained to me everything I didn’t understand. I will definitely go back and I will definitely ask that said be my representative when I am there my car is handling better than it has ever handled since I’ve had it. Thank you. More

Sam was really good. The new manager is really knowledgeable, I had a lot of questions in regards my Tundra and he answered with details, totally appreciated The new manager is really knowledgeable, I had a lot of questions in regards my Tundra and he answered with details, totally appreciated More

It is locally and are wonderful people to work with. The sales and service team are amazing people. The sales and service team are amazing people. More

service was excellent people are great will be returning with all my toyoto needs for all maintenence with all my toyoto needs for all maintenence More

I was Treated very well during the check in and very nicely treated while checking out nicely treated while checking out More

Excellent , I would recommend for service and purchasing a car. They will not disappoint you. a car. They will not disappoint you. More

I enjoy going to Aldermans Toyota in Rutland, VT. The people there are always friendly and helpful. The people there are always friendly and helpful. More

I have always enjoyed leasing my Toyota Tacoma’s although everybody is new to me everybody I used to know is now since retired so it’s been a different experience for me everybody is new to me everybody I used to know is now since retired so it’s been a different experience for me More

I had a very frustrating experience with this dealership. What should have been a straightforward transaction was drawn out over several weeks due to repeated delays, poor communication, and mismanagement. What should have been a straightforward transaction was drawn out over several weeks due to repeated delays, poor communication, and mismanagement. The vehicle had been ordered months in advanced so its arrival was not a surprise. Despite that, the paperwork needed to complete the process was consistently delayed, despite multiple follow-ups. We were told multiple times that the documents should be ready soon, but this ended up dragging out for weeks. After the paperwork was finally completed, the dealership was still unable to meet the promised deadlines. To make matters worse, when they submitted the documents to the appropriate agency, they were rejected due to preventable errors. There were also inconsistencies regarding payment terms — we were initially told one thing, only to be given conflicting information later, causing unnecessary confusion. When asked about this, management tried to make excuses and put the blame elsewhere. There was no accountability for any of these issues even though they were well aware of them. Based on this experience, I cannot recommend this dealership. Reliable communication, attention to detail, and respect for the customer’s time, and delivering on their promises were all lacking. More