Alex Karras Lincoln Inc

This Dealership is top notch. They are very accomadating and work very hard to be friendly and knowledgeable.. and work very hard to be friendly and knowledgeable.. More

Great communication & great service. From the valet who picked up my car to the service manager picked up my car to the service manager More

Purchased my fourth car and as usual customer service was impeccable. Our consultant Roman Staniszewski, is knowledgeable and accommodating. Over the years, maintenance service was always extremely satisfact impeccable. Our consultant Roman Staniszewski, is knowledgeable and accommodating. Over the years, maintenance service was always extremely satisfactory. More

Service has been great with this dealership. Much appreciate being kept informed throughout service appointment as to estimated completions, issues found, etc. appreciate being kept informed throughout service appointment as to estimated completions, issues found, etc. More

From the initial sales experience with Steve Santangelo to the first scheduled maintenance visit a few months later, my experience with Alex Karrass has been nothing short of outstanding. No, they are not to the first scheduled maintenance visit a few months later, my experience with Alex Karrass has been nothing short of outstanding. No, they are not a black label dealer. The investment required to meet facility requirements is difficult if not impossible to justify in this small market. That said, however, this is an open book Experience, that is to say there are no tricks, no surprises, just good honest salesmanship and better yet, outstanding after sales care. If you’re in the market for a Lincoln, and I’ve owned four of them now, you can find many More impressive facilities but you will not find a more honest, family owned business ready to take care of your new Lincoln. Ask for Steve Santangelo when you arrive. More

Great experience in the collision center. I was updated daily on how my repair was going and that it would be on time. My car looks great and runs great too. Thank you for such great service. A++++++++ daily on how my repair was going and that it would be on time. My car looks great and runs great too. Thank you for such great service. A++++++++ More

Alex Karras Lincoln's service department has been amazing for the entire time I've had my 2019 MKZ lease, always getting me a great car to drive while mine we in for service. Several months ago my cross tra for the entire time I've had my 2019 MKZ lease, always getting me a great car to drive while mine we in for service. Several months ago my cross traffic/blind side detectors went out and had to be replaced and they sent me a new Corsair to drive. Big problem - my wife and I LOVED that car. Six days later when I had to turn it in and pick up my nicely repaired MKZ I talked to the owner and said if he wants to work a trade for my MKZ and that Corsair now... unfortunately with NO cars available that wasn't going to happen, but we have kept in touch and been looking for something I could get into as I got closer to the end of my lease. A couple of 2021's had been on the list to come in - one Red and one white - and I had my eye on that red one! A week ago today the sales rep I have been talking with. called and said it had been delivered, along with the white one. 20 minutes later I was there - and the red one was already SOLD! But between him and the owner we were able to work a deal out for my MKZ and the white Corsair and today I am thrilled with my new car! To say that Alex Karras Lincoln went out of their way to make me happy, to help me get a car I wanted at the budget I had to have it at, and to insure that I was comfortable at all stages is a bit of an understatement! Rick Karras, Church Kennedy, and Jimmy made this whole process comfortable and satisfying! And while time isn't necessarily a measure of quality we were in and out in less than two hours, signed, keys presented, Sync 3 set up explained, and items traferred out of my MKZ and into the Corsair. Time has value, too, and it appears that Alex Karras Lincoln values time, too!! Would I recommend Alex Karras Lincoln? In a heartbeat!!! And I do!! More

used the collision center for repair after hitting a deer did exactly what he said he would do nice work did exactly what he said he would do nice work More

the very best !!! great job very fair pricing gets work done on time car is washed work done on time car is washed More

Hands down THE Best Car Dealer in South West Florida!! 🙂 💯👌👏 Professional, honest, and very friendly staff! Owner is top shelf !!!😎 Get your next new or used car here, you will NOT regret it!!! @ 💯👌👏 Professional, honest, and very friendly staff! Owner is top shelf !!!😎 Get your next new or used car here, you will NOT regret it!!! @ Alex Karras Lincoln THANK YOU for the beautiful car and the amazing customer service!🥰 The sales manager, Steve, and Harriette took GREAT care of us as well as the owner, Rick! They made sure everything was hassle free and not stressful as we all know car buying can be! Was a smooth and quick process! They answered all of our questions, explained everything in detail in layman's terms, and they gave us the carfax with out having to ask! That shows confidence! They are not shady like many car dealers are! We highly recommend this dealership . They have new and preownd cars of different makes and models as well! They also have a detailed website on Google where you can check their inventory showing all details and many pictures of their cars! Check them out, you won't regret it!!! More