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Alexander Buick GMC of Oxnard

Oxnard, CA

4.3
89 Reviews

1501 East Ventura Boulevard

Oxnard, CA

93036

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89 Reviews of Alexander Buick GMC of Oxnard

March 28, 2011

I received a letter from Saturn that there was a recall on my vehicle wherein the PCM needed to be re-programmed and I made an appt. and brought my vehicle in on 3-17-11. Never having service of any kind More

by Judy Haller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teodoro Santoy, Bea Martinez, Marisol Jordan
March 26, 2011

Julian was very courteous and polite. He also went out of his way to take care of are needs. The dealership was well presented and the staff was pleasant. Thanks for the deal and hope you have a good year! More

by rayflowers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julian Arisizabal
March 25, 2011

Ever since we first became Bunnin customers on New Year's Eve 2007, we have been greatly impressed with all personnel. Our recent visit to purchase our '08 Cadillac after leasing was pleasant and satisfying More

by John Richardson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julian Aristizabal & Val Hurt
March 24, 2011

Julian was an sales excellent associate. He guided me through the process of buying a new SRX very easily. He was helpful and resourceful and extremely professional. We enjoyed our experience so much, th More

by TVance
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julian
March 23, 2011

I started with the internet, pricing the Lacrosse online I started with the internet, pricing the Lacrosse online through ebay and usaa. I took the quotes I recieved to the dealership that both ebay and us More

by randy mcconnehey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Moses Gutierrez, Jason Livy. They were fantastic!
March 17, 2011

The experience with these two guys was a plus in my book I give them 5 for rating of great . There customer service was above and beyond excellent . I would recommend this dealer to all my friends and fami More

by Mamabear1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julian Aristizabal and Dan Contreras
March 16, 2011

It was a great experience. Gregario and the team went out of their way to get us in the car we wanted. I did have to wait a very long time to sign paperwork, and then after signing I had to wait a long More

by sjpriest1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregario, Jason, Nicole
March 05, 2011

The overall service department is great. However, it is sometimes nearly impossible to reach someone by phone in the service dept at all. Other times, when I do reach someone, I get someone that doesn't h More

by rdulaine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger
Mar 07, 2011 -

Alexander Buick GMC of Oxnard responded

Thanks for your comments! While we've been somewhat aware of this problem, I think your feedback has really driven us to action. We're getting the service team together to see if we can't find a better way to make sure we're all connected better. It's really important to us that each customer is well taken care of! Let me know if you have any other concerns and I'll make sure to forward them to the General Manager.

February 10, 2011

The people in the service dept. did a great job of fixing my problems. Roger Abbott is a very fine person and knows his job and vehicles. I have a Olsmobile Bravada SUV year 2002 with 149,000 miles plus an More

by Bruce Forsyth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Abbott
February 09, 2011

I wentvin for a oil change and left in a different car, They were really nice and did excellent service and sweet work,overall a nice company to go to. I felt comfortable and at ease in their dealership. B More

by Gerri Pacheco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Schnabel
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