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Alexandria Toyota

Alexandria, VA

4.6
634 Reviews
Jack Taylor's Alexandria Toyota Scion was established in 1973 on Mt. Vernon Avenue in Alexandria, VA. Excellent customer service is our passion. We are 1 of only 4 Toyota dealers nationwide to have received Toyota's coveted "President's Award" every year since its inception in 1986. That's 30 years and counting! We truly believe that good service sells cars!
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3750 Richmond Hwy

Alexandria, VA

22305

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Showing 634 reviews

May 27, 2025

I have been with this dealership for at least 15 years. Changed from the previous one since purchasing my Prius in 2005 and was happy up till now. Excellent service! I had to change my hybrid battery (o More

by Marina
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Manriquez Rivera
May 27, 2025

My Sales Representative, William 'Oz", was top notch, knowledgeable, friendly, and completely helpful. The whole process went smoothly More

by pintailjack
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
William Ozpeker
May 26, 2025

I got excellent service from all crew. They treated me as I wanted my RAV4 More

by Berhanu
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jim Brotherton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael and Henok
May 23, 2025

The dealership was very clean, and the staff was very accommodating. My salesman and the manager were outstanding. Ted was very transparent and explained everything. I was not really looking to buy a tru More

by ful332
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Brotherton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025 -

Alexandria Toyota responded

Thank you for your review! We truly appreciate your feedback and are so glad to hear of your experience with Ted. We are so lucky to have him on our team. Take care and congratulations on your new car!!

May 25, 2025 -

ful332 responded

If you are in the market for a new or used vehicle, call Ted at Alexandria Toyota.

May 21, 2025

My recent car buying experience with Alexandria Toyota proved entirely satisfactory. William Ozpeker ("Oz") was extremely helpful, expeditious, thorough, adaptable to my needs, knowledgeable, patient, an More

by peterson_art
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Ozpeker ("Oz")
May 24, 2025 -

Alexandria Toyota responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

May 13, 2025

Mr Rivera was most professional and helpful in resolving the issue with my car. He kept me up to date and provided excellent service. More

by ronaldstepien
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Mr Manny Rivera
May 17, 2025 -

Alexandria Toyota responded

Thank you for the high star rating! We will be sure to share your kind words with our team. See you next time!

May 02, 2025

Our 4Runner has been serviced there ever since we purchased it. Manny is our current service lead and is excellent. The service is always transparent, efficient quick and fair. There is a real perso More

by scotthajost
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Manny Rivera
May 17, 2025 -

Alexandria Toyota responded

Thank you for the terrific review! We really appreciate it and will be sure to pass your kind words along to Manny. Take care and see you next time!

April 28, 2025

Very happy with the Service Department. Went in for new tires and when they ran diagnostic tests they discovered a problem with rats attaching my engine block unbeknownst to me. Caught it b More

by RW
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Did not work with sales
May 17, 2025 -

Alexandria Toyota responded

Thank you for the positive review!!

April 24, 2025

Mohammad Jabir is absolutely fabulous and the best service rep. He's exceptionally knowledgeable, proactive, responsive, cost conscious, customer oriented, puts in an unbelievable amount of hours - s More

by nlmendonca3
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Mohammad Jabir
Apr 25, 2025 -

Alexandria Toyota responded

Wow, thank you for the amazing review! We are so glad to hear Mohammad provides a top-tier experience worthy of your 70 mile trip. We will be sure to pass your kind words along to him. Have a wonderful day and we will see you next time!

April 22, 2025

John N is a snitch and can't back his remarks. Had a deal well worked out. Walks in the back office and tells that I use a broker while im signing. More

by terrypat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
John N
May 17, 2025 -

Alexandria Toyota responded

-We are so sorry to hear of your recent experience with us. Please call Laura at 703-778-3802 so we can make things right for you!

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