Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Alexandria Toyota
Alexandria, VA
634 Reviews
Jack Taylor's Alexandria Toyota Scion was established in 1973 on Mt. Vernon Avenue in Alexandria, VA. Excellent customer service is our passion. We are 1 of only 4 Toyota dealers nationwide to have received Toyota's coveted "President's Award" every year since its inception in 1986. That's 30 years and counting! We truly believe that good service sells cars!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
Filter Reviews by Keyword
By Type
Showing 634 reviews
May 27, 2025
I have been with this dealership for at least 15 years. Changed from the previous one since purchasing my Prius in 2005 and was happy up till now. Excellent service! I had to change my hybrid battery (o Changed from the previous one since purchasing my Prius in 2005 and was happy up till now. Excellent service! I had to change my hybrid battery (original one worked 20 years). The battery was ordered and I had to rent a car to be mobile while my car was in service. I was given a new Corolla which I enjoyed driving for 4 days. Luckily, the battery for my car came in early, and I drove out of the dealership last Saturday, May 24 instead of Tuesday, May 27. Best gift for Memorial Day! My big thanks to Manny Rivera and his team! More
by Marina
Employees Worked With
Manriquez Rivera
May 26, 2025
I got excellent service from all crew. They treated me as I wanted my RAV4 They treated me as I wanted my RAV4 More
by Berhanu
May 23, 2025
The dealership was very clean, and the staff was very accommodating. My salesman and the manager were outstanding. Ted was very transparent and explained everything. I was not really looking to buy a tru accommodating. My salesman and the manager were outstanding. Ted was very transparent and explained everything. I was not really looking to buy a truck, but Ted and the manager was a class act. So, I brought the truck. Thank You More
by ful332
Employees Worked With
May 21, 2025
My recent car buying experience with Alexandria Toyota proved entirely satisfactory. William Ozpeker ("Oz") was extremely helpful, expeditious, thorough, adaptable to my needs, knowledgeable, patient, an proved entirely satisfactory. William Ozpeker ("Oz") was extremely helpful, expeditious, thorough, adaptable to my needs, knowledgeable, patient, and readily available. Every question or issue got addressed and resolved quickly and efficiently. As car buying experiences go, I do not ask for anything better. Top marks all round! More
by peterson_art
Employees Worked With
William Ozpeker ("Oz")
May 02, 2025
Our 4Runner has been serviced there ever since we purchased it. Manny is our current service lead and is excellent. The service is always transparent, efficient quick and fair. There is a real perso purchased it. Manny is our current service lead and is excellent. The service is always transparent, efficient quick and fair. There is a real personal touch. More
by scotthajost
Employees Worked With
Manny Rivera
April 28, 2025
Very happy with the Service Department. Went in for new tires and when they ran diagnostic tests they discovered a problem with rats attaching my engine block unbeknownst to me. Caught it b Went in for new tires and when they ran diagnostic tests they discovered a problem with rats attaching my engine block unbeknownst to me. Caught it before the nasty rodents did additional damage, like chewing through wires. That’s excellent Custom Service from the Service Department. I’ll definitely go back to Alexandria Toyota in Virginia!. More
by RW
Employees Worked With
Did not work with sales
April 24, 2025
Mohammad Jabir is absolutely fabulous and the best service rep. He's exceptionally knowledgeable, proactive, responsive, cost conscious, customer oriented, puts in an unbelievable amount of hours - s service rep. He's exceptionally knowledgeable, proactive, responsive, cost conscious, customer oriented, puts in an unbelievable amount of hours - so he always seems to be there, and is always cheerful and a pleasure to work with. He's the reason I drive over 70 miles to just to have my oil changed when that's all my car needs. And needless to say the only person I take my car to when it needs more than an oil change. More
by nlmendonca3
Employees Worked With
Mohammad Jabir
April 22, 2025
John N is a snitch and can't back his remarks. Had a deal well worked out. Walks in the back office and tells that I use a broker while im signing. Had a deal well worked out. Walks in the back office and tells that I use a broker while im signing. More
by terrypat
Employees Worked With
John N
