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Alexandria Toyota
Alexandria, VA
652 Reviews
Jack Taylor's Alexandria Toyota Scion was established in 1973 on Mt. Vernon Avenue in Alexandria, VA. Excellent customer service is our passion. We are 1 of only 4 Toyota dealers nationwide to have received Toyota's coveted "President's Award" every year since its inception in 1986. That's 30 years and counting! We truly believe that good service sells cars!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
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Showing 652 reviews
July 17, 2025
I didn't have an appointment but Mohamed attended me without hesitation. Which that action I will go back to the dealer bringing my car for service in the future. Thanks a lot..!!! without hesitation. Which that action I will go back to the dealer bringing my car for service in the future. Thanks a lot..!!! More
by baroncal
Employees Worked With
Mohamed
July 13, 2025
I've been a customer for 10 years and the service department is always very honest about repairs. I also appreciate the updates by phone on repair status and costs. department is always very honest about repairs. I also appreciate the updates by phone on repair status and costs. More
by crawfords694
Employees Worked With
Christian Guiterrez
July 08, 2025
The customer service is always above and beyond. They update you and inform you on the phone when they have questions and recommendations of service you may need in the future. They update you and inform you on the phone when they have questions and recommendations of service you may need in the future. More
by Lilmama829
Employees Worked With
Mohammed
July 05, 2025
Have been a customer since 1992 bought 8 vehicles through out the years It’s always an honest no hassle or haggle experience The service desk is the same always accommodating no games just down to the fa out the years It’s always an honest no hassle or haggle experience The service desk is the same always accommodating no games just down to the facts Great job my family thanks you for all the help you have provided us More
by Milenass131
July 02, 2025
Everyone went out of their way to make the buying experience as easy as possible. experience as easy as possible. More
by David D.
June 24, 2025
Just bought a crown signia at this dealership. They were all very professional from the moment I walked in. A special recognition to my salesman, Travis Williams. A true professional who list They were all very professional from the moment I walked in. A special recognition to my salesman, Travis Williams. A true professional who listened to my needs and not about just selling a car. Because of his great personality and soft sale, I bought the car with him without much drama. Between the test drive, negotiating and handling the finance, I was out with the car and traded in my old car in less than 3 hours. That is pretty impressive, considering my previous experience buying a car took an entire day Again, Kudos to Travis and the rest of the staff at Alexandria. You guys know how to treat customers More
by CATALANOJOHN
Employees Worked With
Sydney and Walid
June 19, 2025
The service was incredible! I’d recommend anyone looking for a car to come here. They treat you with fairness and courtesy. The finance manager, Walid Elshazli, was especially a I’d recommend anyone looking for a car to come here. They treat you with fairness and courtesy. The finance manager, Walid Elshazli, was especially amazing—he explained everything clearly and made the whole process feel comfortable and welcoming. We’re very grateful! More
by adamkambiz2010
Employees Worked With
Walid Elshazli
June 18, 2025
The dealer was very good. He showed me how to use a navigation . It worked very nice! He showed me how to use a navigation . It worked very nice! More
by wann223
Employees Worked With
