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Alexandria Toyota

Alexandria, VA

4.6
643 Reviews
Jack Taylor's Alexandria Toyota Scion was established in 1973 on Mt. Vernon Avenue in Alexandria, VA. Excellent customer service is our passion. We are 1 of only 4 Toyota dealers nationwide to have received Toyota's coveted "President's Award" every year since its inception in 1986. That's 30 years and counting! We truly believe that good service sells cars!
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3750 Richmond Hwy

Alexandria, VA

22305

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Showing 643 reviews

June 18, 2025

The dealer was very good. He showed me how to use a navigation . It worked very nice! More

by wann223
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jim Brotherton
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2025

Very efficient and stellar customer service! I left very will informed and satisfied. The free car wash was very much appreciated! I will be back in one year for my oil change and overall che More

by fabascoli
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Fatima Martinez (I give her 5 stars!)
Jun 18, 2025 -

Alexandria Toyota responded

Hello Fabascoli, Thank you so much for your kind words! We're glad to hear you had a great experience and left feeling well-informed and satisfied. We’re happy you enjoyed the complimentary car wash—it’s the little things that matter! We look forward to seeing you again for your next service.

June 16, 2025

I have been visiting the service center at Jack Taylor’s Toyota since 2017. The appointments are consistently on time, and the work has always been done well. This past visit, James was very helpful! More

by Sg
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
James in service
Jun 18, 2025 -

Alexandria Toyota responded

Hello, Thank you for being a loyal customer since 2017 — we truly value your continued trust in Alexandria Toyota! We're glad to hear that your service appointments have consistently met your expectations and that James was especially helpful during your recent visit. We'll be sure to pass along your kind words to him. We look forward to serving you again in the future!

June 12, 2025

Service is phenomenal. Simpy is the best. Why I keep coming back . Thank you. B More

by joseph.rixey
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Simpy
Jun 18, 2025 -

Alexandria Toyota responded

Hi Joseph, thank you for leaving us this 5-star review! And always choosing Alexandria Toyota! 😁

June 10, 2025

Prompt, professional service. And I was given a choice of additional work to be performed either immediately or later on. More

by Greenincabird
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Paramjot Behl
Jun 13, 2025 -

Alexandria Toyota responded

Hello! Thank you for this wonderful review that you left about our team! We look forward to working with you again!

June 06, 2025

Car bought elsewhere, but serviced here. Easy and kind. Love Ms. Hill. She always remembers me. More

by hillrl51
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Hill
Jun 12, 2025 -

Alexandria Toyota responded

Thank you for your review of our Service Dept! We appreciate your business and look forward to assisting you again in the future!!

June 04, 2025

Very good overall experience. Thomas Ramey was exceptionally communicative, professional and friendly. He provided a solid explanation of the recommended services. More

by pgcreighton
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Ramey
Jun 08, 2025 -

Alexandria Toyota responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

June 04, 2025

Fantastic experience with the purchase of my Rav4! Outstanding service by the sales, finance and service teams! More

by schlesss
Recommend Dealer
Yes
Employees Worked With
Omar Reid
Jun 08, 2025 -

Alexandria Toyota responded

Thank you for the 5 star review! We are so glad you had a great experience purchasing your new RAV4. Congrats and enjoy!!!

May 30, 2025

This was the first car dealership experience I've genuinely enjoyed. I arrived feeling very apprehensive, but Kamal Boublouh was incredibly friendly and helpful. He immediately put me at ease and mad More

by rhuk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamal Boublouh, Asly Caballero
Jun 04, 2025 -

Alexandria Toyota responded

Thank you for your high praise and recommendation! We are so glad to hear your experience surpassed your expectations and hope you are loving your new car!

May 27, 2025

My Sales Representative, William 'Oz", was top notch, knowledgeable, friendly, and completely helpful. The whole process went smoothly More

by pintailjack
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Ozpeker
May 30, 2025 -

Alexandria Toyota responded

Hello! It is so great to hear that Oz provided you exceptional service. Thank you for your thoughtful words.

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