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Alexandria Toyota
Alexandria, VA
730 Reviews
Jack Taylor's Alexandria Toyota Scion was established in 1973 on Mt. Vernon Avenue in Alexandria, VA. Excellent customer service is our passion. We are 1 of only 4 Toyota dealers nationwide to have received Toyota's coveted "President's Award" every year since its inception in 1986. That's 30 years and counting! We truly believe that good service sells cars!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
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Showing 730 reviews
October 16, 2026
Communication is excellent. Step by step instructions are excellent. Simply may it easy to talk to really make you feel comfortable. Give you an approximate time you vehicle Step by step instructions are excellent. Simply may it easy to talk to really make you feel comfortable. Give you an approximate time you vehicle will be ready and it is most of the time earlier than what she expect. Thanks for the wonderful experience. More
by sjones59
Employees Worked With
Simpy Behl
October 16, 2026
Easy transaction. Already knew vehicle I wanted. No problems with financing. Dealership was very well laid out. Already knew vehicle I wanted. No problems with financing. Dealership was very well laid out. More
by chahamlim
Employees Worked With
October 13, 2026
Superior customer service and care. I’ve been a satisfied customer for many years and always appreciate the excellent work of this service advisor and teams that keep my vehicle in top I’ve been a satisfied customer for many years and always appreciate the excellent work of this service advisor and teams that keep my vehicle in top shape. More
by Espringone7
Employees Worked With
Manriquez Rivera
October 01, 2026
Brought Toyota Camry in for service in June 2025 to repair leaking sunroof. Paid around $3,000 for the repairs plus carpet replacement. Sunroof started leaking again a year later. Disappointing, but I repair leaking sunroof. Paid around $3,000 for the repairs plus carpet replacement. Sunroof started leaking again a year later. Disappointing, but I didn’t bother asking them to fix it since just over a year had passed. Went to an independent mechanic instead. More
by Leaky sunroof
Employees Worked With
September 29, 2026
Their service department is great. My service rep, Manriquez Rivera, has been taking care of my family’s vehicles for over 20 years. He is excellent! My service rep, Manriquez Rivera, has been taking care of my family’s vehicles for over 20 years. He is excellent! More
by pdecand
Employees Worked With
It was 6 years ago.
September 24, 2026
I’ve been coming here for more than a decade Wonderful service and always friendly service and always friendly More
by Michelle
Employees Worked With
September 24, 2026
Jenny Kirby’s service team did a fantastic job mitigating an intermittent horn problem on my 2005 Sequoia. Her team has been servicing my vehicle from day of new purchase and it recently turned over 280,000 an intermittent horn problem on my 2005 Sequoia. Her team has been servicing my vehicle from day of new purchase and it recently turned over 280,000 reliable miles. Thankyou for top notch service. More
by Mike
Employees Worked With
Jenny Kitby
September 18, 2026
When I visited, the customer was exceptionally well and everyone was kind and helping me around. Will visit again! everyone was kind and helping me around. Will visit again! More
by Gurjeet.1981
Employees Worked With
