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Alexandria Toyota

Alexandria, VA

4.7
706 Reviews
Jack Taylor's Alexandria Toyota Scion was established in 1973 on Mt. Vernon Avenue in Alexandria, VA. Excellent customer service is our passion. We are 1 of only 4 Toyota dealers nationwide to have received Toyota's coveted "President's Award" every year since its inception in 1986. That's 30 years and counting! We truly believe that good service sells cars!
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3750 Richmond Hwy

Alexandria, VA

22305

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Showing 706 reviews

May 16, 2026

I hope the team at Alexandria Toyota gets to read this review because they truly earned it. After spending less than an hour there, I immediately understood why this dealership has so many great reviews. More

by payamostovari
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali, Andrew, Leo, Yarid
May 15, 2026

Cheerful, no surprises with prices. No pressure in selling other add-ons. Salesman could be better trained in the features of the vehicle. Could not explain a couple of questions aske More

by ??
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamie Cardona
May 14, 2026

I had a disappointing experience with this dealership regarding a deposit refund for a Camry LE purchase. Before paying the deposit, I specifically asked whether the deposit would be refundable if the More

by Bennie
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Darwin
April 15, 2026

Good service department and good showroom. They sold me exactly what I was looking for More

by Cas
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Jim Brotherton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ebo
Apr 17, 2026 -

Alexandria Toyota responded

Cas thank you for your kind words. We are very happy to hear that you got exactly what you were looking for.

April 13, 2026

We had a great experience working with Sultan during my mom’s car purchase. He was professional, helpful, and made the whole process smooth and easy. He answered our questions clearly, was very patient, an More

by Kjbai1216
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Brotherton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sultan
Apr 24, 2026 -

Alexandria Toyota responded

Kjbai1216, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Alexandria Toyota.

April 13, 2026

Great friendly staff. I enjoyed working with oz. Every employee here was friendly and introduced them selves. I drove 2 hours to work with them in nova traffic and would d More

by wilsonma86
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Brotherton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : OZ.
Apr 24, 2026 -

Alexandria Toyota responded

Wilsonma86, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Alexandria Toyota.

March 22, 2026

Great dealers and great service. Sultan was great and helped us tremendously. This is the second time we purchased from the dealer and we definitely recommend it. More

by gxhsulaj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sultan
Mar 26, 2026 -

Alexandria Toyota responded

Thank you for your continued trust and support! We're thrilled to hear Sultan provided excellent service and helped make your purchase a great experience. We truly appreciate your recommendation and look forward to serving you again!

March 18, 2026

Darwin was absolutely phenomenal! I went into this process expecting to wait until April for my Sequoia, but he went above and beyond from the very beginning. He truly listened to wha More

by ELINZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Brotherton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darwin
Mar 21, 2026 -

Alexandria Toyota responded

Thank you so much for sharing your experience! We’re thrilled Darwin could exceed your expectations and help you find the perfect Sequoia. Your kind words about our team and inventory mean a lot. We’ll be sure to pass along your praise to Darwin—he’ll be so happy to hear it. We look forward to helping you again whenever you’re ready for your next vehicle!

March 11, 2026

This dealership is stellar. My family has bought multiple cars here and we stick with the Toyota brand specifically because of the group here. There is very little turnover, and More

by Toyota_Enthusiast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Kirby, Sterian Tuluceanu, Eric Chilutyan
Mar 13, 2026 -

Alexandria Toyota responded

Thank you so much for your continued trust and for taking the time to share such a thoughtful review. We’re honored that your family has chosen Alexandria Toyota for so many years. It’s wonderful to hear that Sterian, Jenny, Regina, and Eric have all made such a positive impact on your experience. We truly appreciate your loyalty and look forward to continuing to serve you and your family for many more years to come!

March 09, 2026

I backed down a couple of but Mr. Shukouri was VERY patient and understanding & that contributed largely to my purchase because he came across as trustworthy and not just interested i More

by Nodachi27
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. Mohammad K. Shukouri + Ms. Shelley (Finance) = EXCELLENT
Mar 12, 2026 -

Alexandria Toyota responded

Thank you for sharing your experience! We’re glad to hear that Mr. Shukouri’s patience and understanding made a positive difference during your visit. Providing a comfortable, trustworthy experience is very important to us, and we appreciate you choosing Alexandria Toyota for your purchase.

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