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Alexandria Toyota
Alexandria, VA
577 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Helpful February 27, 2023
After looking online at new 2023 Highlander, Ted Yohsnnes from Alexandria Toyota. I met with him & drove a Certified Limited & told him what I wanted. He offered to find the color I wanted with interior I from Alexandria Toyota. I met with him & drove a Certified Limited & told him what I wanted. He offered to find the color I wanted with interior I wanted. After a couple of weeks he contacted me & informed me we would have to order. Within 3 weeks I had the car. Ted Yohannes & Jennifer Chavez, business manager were extremely professional & competent. Best car buying experience I have ever had. Delivery was smooth. More
by Ppg1020
Employees Worked With
Ted Yohannes Jennifer Chavez, Jim Brotherton
February 27, 2023
The best service and service manager EVER. The service was under 1 hour for the 20,000 mile service. Everyone very nice and accomodating. The service was under 1 hour for the 20,000 mile service. Everyone very nice and accomodating. More
by ked1113
Employees Worked With
Regina White
February 21, 2023
I found these guys really easy to deal with and very accommodating. They worked with me for over a year to find the exact right car for me in a challenging market. They were fair and up front in their accommodating. They worked with me for over a year to find the exact right car for me in a challenging market. They were fair and up front in their dealings. Would recommend this dealership to friends and family. More
by msdc
Employees Worked With
Yared Manalebih and Kenny Rogers
February 15, 2023
It was nice. They didn't wash my car and they wouln't take a coupon from passport toyota. I could have taken my car to passport and received $35 off of the servi They didn't wash my car and they wouln't take a coupon from passport toyota. I could have taken my car to passport and received $35 off of the service that was done. I always bring my car there. More
by wandalonnie
Employees Worked With
Jim Brotherton
February 15, 2023
I left the maintenance book (bright colored that says Jack Taylor Toyota) on the passenger seat for the technician to sign off on the 5,000-mile service. Also, this is the first time I have ever received Jack Taylor Toyota) on the passenger seat for the technician to sign off on the 5,000-mile service. Also, this is the first time I have ever received a car back from Toyota service where the car was not washed. If there is an up-charge on a car wash then I would have paid it too. More
by Carguy99
Employees Worked With
Jenny Kirby
February 14, 2023
Great service and professional staff. Vehicle was completed on time and the representative explained in detail the service provided. Vehicle was completed on time and the representative explained in detail the service provided. More
by Diana Bradham
Employees Worked With
Leonel Munoz, Jim Brotherton
February 10, 2023
I had a terrific time. Mickey took the time to explain and install what I needed in my car, as well as assist me in selecting the correct vehicle. Without a question, this Mickey took the time to explain and install what I needed in my car, as well as assist me in selecting the correct vehicle. Without a question, this is the best car-buying service experience I've ever had. Thank you!!! More
by naomi121409
Employees Worked With
Michael Debebe, Jim Brotherton
February 10, 2023
It was easy to get an appointment which I needed promptly for a long drive. They did the job quite quickly and I was off in a timely fashion. for a long drive. They did the job quite quickly and I was off in a timely fashion. More
by 4trishkent
Employees Worked With
Jim Brotherton
