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Alexandria Toyota

Alexandria, VA

4.6
634 Reviews
Jack Taylor's Alexandria Toyota Scion was established in 1973 on Mt. Vernon Avenue in Alexandria, VA. Excellent customer service is our passion. We are 1 of only 4 Toyota dealers nationwide to have received Toyota's coveted "President's Award" every year since its inception in 1986. That's 30 years and counting! We truly believe that good service sells cars!
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3750 Richmond Hwy

Alexandria, VA

22305

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Showing 634 reviews

April 21, 2025

Alexandria Toyota is easy to deal with and close to where I live. They also have an excellent service department. More

by babrown1951
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Jim Brotherton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Demissie
Apr 25, 2025 -

Alexandria Toyota responded

Thank you for the high-star rating! We are so glad to hear your experience with us was so positive. Take care!!

April 10, 2025

I had a great experience with Alexandria Toyota on my recent new car purchase. The car that I wanted was in transit. Marco Trigoso from sales helped secure the vehicle and kept me informed of the vehicl More

by SC703
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Trigoso, Imad Alkadi
Apr 20, 2025 -

Alexandria Toyota responded

Wow, what a glowing review! Thank you for taking the time to share about your experience with our team. We are so glad to hear everything was transparent and stress-free, as we believe that is the best way to do business! Congrats and enjoy your new car!!

April 09, 2025

The service department is terrific. Despite the many cars they had to deal with, they were as quick as possible and had me out of there exactly when promised. Thank you! More

by icardon
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Regina White
Apr 20, 2025 -

Alexandria Toyota responded

Thank you for your wonderful review! We look forward to working with you again in the future!

April 09, 2025

I recently purchased my second vehicle from Alexandria Toyota. The salesman was very straightforward and help me get through the process quickly; he made sure I knew what to expect. Plenty of cars to chos More

by dgfspring
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Brotherton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Debebe
Apr 20, 2025 -

Alexandria Toyota responded

Thank you for your awesome review! We really appreciate you taking the time to let us know how we did. Congrats on your new car!!!

April 07, 2025

Jenny has been my service rep over the years for my 2005 Prius and now my 2022 Prius. I always wait for my car and she keeps me up-to-date as to the time it will be ready. She always tells me what to expec More

by shanna1016
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Apr 20, 2025 -

Alexandria Toyota responded

Thank you for the terrific review and for recognizing Jenny's dedication to customer service. We look forward to working with you again in the future. Take care!!

March 27, 2025

Mr. Leonel Munoz had been my service representative for years. He had done a remarkable job keeping me well-informed of the time frame my vehicle will be completed. Such extraordinary customer service skil More

by JB
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Leonel Munoz
Apr 05, 2025 -

Alexandria Toyota responded

Thank you for sharing about your experience with Leonel! We will be sure to pass along your kind words. Take care and we look forward to working with you again in the future!

March 24, 2025

Manny Rivera and his team is the Best. Excellent customer service and very satisfied with the work they do. More

by luciamorales
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jim Brotherton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2025 -

Alexandria Toyota responded

Thank you for your 5 star review! We appreciate it!

February 28, 2025

All staff were very helpful, patient and friendly. Our salesperson Mathew was great! He answered all our questions with extreme patience. More

by Alan@OldTown
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mathew, Alex, Ashly and 3 more
February 28, 2025

Service rep was cordial and efficient in assessing problem and kept me updated with frequent text messages and phone calls as to diagnostic and repair status More

by jpopitz
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Regina White
February 26, 2025

My wife and I purchased a Grand Highlander Platinum. Our experience was wonderful! The Toyota Team was helpful, courteous, motivated, and presented solutions to make our dream car a reality! We visit More

by seanvd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Brotherton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel, Hamid, Nia
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