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Alexandria Toyota

Alexandria, VA

4.6
628 Reviews
Jack Taylor's Alexandria Toyota Scion was established in 1973 on Mt. Vernon Avenue in Alexandria, VA. Excellent customer service is our passion. We are 1 of only 4 Toyota dealers nationwide to have received Toyota's coveted "President's Award" every year since its inception in 1986. That's 30 years and counting! We truly believe that good service sells cars!
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3750 Richmond Hwy

Alexandria, VA

22305

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Showing 628 reviews

July 12, 2016

New vehicle purchased I went to Jack Taylor Toyota to look at a Toyota Prius and was pleasantly surprised at the low pressure salesman I worked with, Kevin, my wife and I h More

by Alex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin in sales
July 11, 2016

Been using Jack Taylor's service since before Rt 1 location I have bought several Toyotas and continue to use Jack Taylor's repair as a result of their excellent service. Simpy is outstanding and I almost alwa More

by joanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SImpy mainly, and Gerry from time to time
June 24, 2016

Great Service Owning Toyotas for over 20 years and having Jack Taylor servicing them has always been a good experience. Problems were dealt with efficiently and f More

by Toyotagirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simpy Behl
Jul 02, 2019 -

Alexandria Toyota responded

Thank you for the awesome review reflecting your Service experience with us. We value you as a customer and look forward to assisting with your future vehicle needs. ~~Laura Smith: Customer Relations Manager**703-778-3802

June 11, 2016

Horrible!!!!!! About a week ago, I went to Jack Taylor's toyota alexandria dealership for a routine service. I supposedly serviced the car for free since I had a "co More

by Ajayb New
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mohammed
June 02, 2016

Jack Taylor Toyota Service I purchased my Highlander in 2009 from Carmax in Maryland. I've had all of my service performed at Jack Taylor Toyota in Alexandria. Simpy my servic More

by Jman777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simpy Behl
May 27, 2016

THe best in town See Gerry in the service department.He is there to walk you through the process.There are never any surprises.He keeps you informed,and only advises y More

by Mgoss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerry
May 25, 2016

It was great. I always go to this dealer because they have knowledgeable representatives. In addition, they take care of the vehicle after they get the customer inf More

by ebadawi69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Brotherton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2016

Excellent Services...................................................I've coming here for years for my Toyota Services. The Services and Personals are very fr More

by marcel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sterian Tuluceanu
May 04, 2016

Exceptional service Came in for oil change and Sam the service advisor notice I needed an state inspection and further more my breake and roter needed to be changed and h More

by Teddy bear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
April 21, 2016

Exceptional Service Advisors I have all my servicing done at Jack Taylor Toyota. The service advisors are personable and they keep one apprised of any present or future concern a More

by DCFIRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manriquez Rivera
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