Alexandria Toyota

This dealership is stellar. My family has bought multiple cars here and we stick with the Toyota brand specifically because of the group here. There is very little turnover, and My family has bought multiple cars here and we stick with the Toyota brand specifically because of the group here. There is very little turnover, and our star mechanic has been Sterian, who has services multiple cars over many, many years. His intelligence, communication skills, competence, and professionalism are unmatched! Jenny has been our most wonderful interface handling the appointments and communications. She is warm and accommodating, as well as efficient, quite a pleasure to deal with. When she is not available, her colleagues like Regina pick up the mantle and do a wonderful job. Last but not least, Eric has sold us numerous cars, and is the exact opposite of a car salesman. He is a consultant who listens to what we want and offers us multiple options, patiently explaining the pros and cons of each (every decision is a trade-off, there is no such thing as perfection!) He is so amazing to work with when we want to buy a car, that we refuse to even consider another brand. More

After a poor experience at another area Toyota dealer, Alexandria Toyota was a breath of fresh air! Large facilities with ample amenities, professional, attentive staff, and prompt service all combined to Alexandria Toyota was a breath of fresh air! Large facilities with ample amenities, professional, attentive staff, and prompt service all combined to make sure that the next time my car needs work I will go nowhere else. More

Jenny was an amazing employee at Alexandria Toyota, she is a an outstanding customer service worker. I also get an extraordinary consulting from Henok. All of them are great and helpful. I recommend people is a an outstanding customer service worker. I also get an extraordinary consulting from Henok. All of them are great and helpful. I recommend people get services and by a car at this dealership. More

I have been coming here for years. I' ve only had one hiccup. And Mr. Jack Parsons resolved that for me. Overall, you have friendly, courteous, professional staff. I' ve only had one hiccup. And Mr. Jack Parsons resolved that for me. Overall, you have friendly, courteous, professional staff. More

Service was great . My technician explained everything to me. Cashier was very helpful and pleasant. The porter staff washed my truck. The prices were lower than I expec My technician explained everything to me. Cashier was very helpful and pleasant. The porter staff washed my truck. The prices were lower than I expected. More

Great customer service. Keeping informed with text and in person about the progress of maintenance and issues. Keeping informed with text and in person about the progress of maintenance and issues. More

Excellent work and great customer service. Tom P is the best. Would recommend Alex Toyota any day. Tom P is the best. Would recommend Alex Toyota any day. More

I was pressured into purchasing a new tire without proper diagnosis. The desk agent made the recommendation before the technician even examined my car, then pressured him to agree with her assessment. proper diagnosis. The desk agent made the recommendation before the technician even examined my car, then pressured him to agree with her assessment. My vehicle is only months old (purchased January 2025), and the tire had no real damage. This felt like an aggressive sales tactic rather than honest service." More

It was easy to make an appointment. The work was done in a reasonable amount of time. The work was, as always, good. This is not the closest dealer to me, but this is a place that I The work was done in a reasonable amount of time. The work was, as always, good. This is not the closest dealer to me, but this is a place that I trust. My ten year old car still runs like new, thanks to them. More