Back

Alexandria Toyota

Alexandria, VA

4.6
628 Reviews
Jack Taylor's Alexandria Toyota Scion was established in 1973 on Mt. Vernon Avenue in Alexandria, VA. Excellent customer service is our passion. We are 1 of only 4 Toyota dealers nationwide to have received Toyota's coveted "President's Award" every year since its inception in 1986. That's 30 years and counting! We truly believe that good service sells cars!
Contact Dealership

3750 Richmond Hwy

Alexandria, VA

22305

Directions

By Type

Showing 628 reviews

January 16, 2016

service experience I got the best service experience, thanks! Always, I recommend everyone had a problem, I will say; take it to Alexandria Toyota Deler because, you a More

by mekonnen9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Samey
January 14, 2016

Service by representatives The service provided by representatives at this facility have always been extremely helpful, responsive, and informative. They're knowledgeable and h More

by SheSea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerry Gerdes
January 12, 2016

Top quality service These guys are not only unfailingly polite, but also totally knowledgeable and take-it-to-the bank honest and reliable. I trust them absolutely to do More

by Toyota owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerry Gerdes
December 28, 2015

Dangerous error Usually Jack Taylor's Alexandria Toyota's service is excellent. This time they made an error that could have been disastrous. After rotating my tires, More

by Capitol Hill 1951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
December 12, 2015

Very helpful staff! Especially, Mr.Jim Brotherton! Greetings! I leased through Xchange Leasing-a New 2015 Toyota Prius, especially for its mileage. Mr.Jim Brotherton and other staff were greatly helpf More

by GCfaTgTa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : In general, all staff and manager seemed to be very helpful! Thanks!
December 06, 2015

I wrote it on the first page - exceptionally. This is my third Toyota Camry LE from Jack Alexandria. I'm not good with computers so when I saw the first page I wrote my review there. Both Gary R More

by dodie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Rogers and Darrin Porter
December 04, 2015

Exquisite Customer Service Customer service was exquisite. I was treated like one of the top VIP members. Both Louis Costley and Mikael Holt, the Financial Service Manager, went More

by ksuitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Costley and Mikael Holt
December 01, 2015

Jack Taylor Toyota is Great So glad that we got the recommendation to work with Gary Rogers in sales. Michael in financing was a pleasure as well. Will happily recommend them and More

by zambam123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Rogers, Michael Holt
November 26, 2015

Really, I am very happy with Toyota . MR Kenny Rogers great Really, I was very happy with Toyota and MR Kenny Rogers was very nice with us . Also, MR George Jermstad help us to feel relax during get the car an More

by john1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Rogers
November 20, 2015

Excellent. Kevin Cox was excellent as a dealee.I had purchases a 2010 Yaris and then a week later I decided I wanted a newer model of the Yaris. I called Kevin More

by Salvation
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Cox
...
29
...