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Alexandria Toyota
Alexandria, VA
634 Reviews
Jack Taylor's Alexandria Toyota Scion was established in 1973 on Mt. Vernon Avenue in Alexandria, VA. Excellent customer service is our passion. We are 1 of only 4 Toyota dealers nationwide to have received Toyota's coveted "President's Award" every year since its inception in 1986. That's 30 years and counting! We truly believe that good service sells cars!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
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Showing 634 reviews
February 26, 2025
They push the new cars out the door, but fail to help in getting them properly running. I have bought 5 cars from them over the years. Never again. Go elsewhere, where they care about the customers. getting them properly running. I have bought 5 cars from them over the years. Never again. Go elsewhere, where they care about the customers. More
by robert
Employees Worked With
February 04, 2025
The treatment is very good. He is a good worker who knows what he is doing. I met him and he was smiling. I was very happy with this treatment. Thank you. 10/10 He is a good worker who knows what he is doing. I met him and he was smiling. I was very happy with this treatment. Thank you. 10/10 More
by messaoudsidiethmane
Employees Worked With
January 18, 2025
Fatima Martinez was my adviser and provided excellent customer service and communication throughout the entire process of my car service from start to finish. I even got a free car wash!! customer service and communication throughout the entire process of my car service from start to finish. I even got a free car wash!! More
by fabascoli
January 17, 2025
Frequent customer of Alexandria Toyota and the service advisers are always eager to assist even the ones I do not know on a regular basis. Leonel is the ultimate professional and I always appreciate his c advisers are always eager to assist even the ones I do not know on a regular basis. Leonel is the ultimate professional and I always appreciate his candor and ability to provide outstanding customer service. Well done, Leonel! More
by wbrown1460
Employees Worked With
Munoz, Leonel
January 08, 2025
Labisita atoyota fui todo unexcito los atendieron muy bien los explicarlo bien la experiencia fue muy bien asen un buen trabajo bien los explicarlo bien la experiencia fue muy bien asen un buen trabajo More
by donilaaguilar627
Employees Worked With
January 07, 2025
Quiero expresar mi agradecimiento a el Senor Dougla que tiene una magnifica attention al client el es excellent ya es el segundoncarro que me vende tiene una magnifica attention al client el es excellent ya es el segundoncarro que me vende More
by Maria reyes
Employees Worked With
January 06, 2025
Excellent experience for me. The level of updates about the vehicle undergoing repairs following an accident was first class. Customer care is at another level. Well done Simpy B The level of updates about the vehicle undergoing repairs following an accident was first class. Customer care is at another level. Well done Simpy Behl, the manager who handled everything for me. More
by Chibamba
December 31, 2024
GREAT EXPERIENCE with parts & sales! Ken went out of his way to provide exceptional service & Tommy provided superior service in the service department. Their attention to detail, profes Ken went out of his way to provide exceptional service & Tommy provided superior service in the service department. Their attention to detail, professionalism, & kindness won my business! More
by ToyotaVA
Employees Worked With
Tommy Perrell & Ken
