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Alexandria Toyota
Alexandria, VA
628 Reviews
Jack Taylor's Alexandria Toyota Scion was established in 1973 on Mt. Vernon Avenue in Alexandria, VA. Excellent customer service is our passion. We are 1 of only 4 Toyota dealers nationwide to have received Toyota's coveted "President's Award" every year since its inception in 1986. That's 30 years and counting! We truly believe that good service sells cars!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
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Showing 628 reviews
January 08, 2025
Labisita atoyota fui todo unexcito los atendieron muy bien los explicarlo bien la experiencia fue muy bien asen un buen trabajo bien los explicarlo bien la experiencia fue muy bien asen un buen trabajo More
by donilaaguilar627
Employees Worked With
January 07, 2025
Quiero expresar mi agradecimiento a el Senor Dougla que tiene una magnifica attention al client el es excellent ya es el segundoncarro que me vende tiene una magnifica attention al client el es excellent ya es el segundoncarro que me vende More
by Maria reyes
Employees Worked With
January 06, 2025
Excellent experience for me. The level of updates about the vehicle undergoing repairs following an accident was first class. Customer care is at another level. Well done Simpy B The level of updates about the vehicle undergoing repairs following an accident was first class. Customer care is at another level. Well done Simpy Behl, the manager who handled everything for me. More
by Chibamba
December 31, 2024
GREAT EXPERIENCE with parts & sales! Ken went out of his way to provide exceptional service & Tommy provided superior service in the service department. Their attention to detail, profes Ken went out of his way to provide exceptional service & Tommy provided superior service in the service department. Their attention to detail, professionalism, & kindness won my business! More
by ToyotaVA
Employees Worked With
Tommy Perrell & Ken
December 31, 2024
They were very helpful when I was in the process to find a new car a new car More
by aimari2
Employees Worked With
December 26, 2024
Regina was very friendly and professional. She kept me informed from the delivery of parts to completion of work on my truck. Also, the lady in the rental office was very friendly. She kept me informed from the delivery of parts to completion of work on my truck. Also, the lady in the rental office was very friendly. More
by ineztime2
Employees Worked With
Regina
November 25, 2024
Poor response to phone calls and text messages. Total frustration. Delivery date not promise at a crucial time when we needed a car for transportation. Total frustration. Delivery date not promise at a crucial time when we needed a car for transportation. More
by Dat Chu
Employees Worked With
William Ozpeker
November 15, 2024
We have worked for months trying to resolve issues regarding a vehicle we purchased from this dealership. Response has been unsatisfactory and individuals there including management have made promise regarding a vehicle we purchased from this dealership. Response has been unsatisfactory and individuals there including management have made promises they have not been willing to make good on. Has been a disappointment from square one. More
by tnifong58
Employees Worked With
jorge miranda
