Alexandria Toyota

CL is a great salesman C.L. was genuinely concerned about my happiness even after purchase. He worked with the price until I was satisfied. I would recommend him to my fri C.L. was genuinely concerned about my happiness even after purchase. He worked with the price until I was satisfied. I would recommend him to my friends. More

Great Customer Service! I purchased a Mercedes SUV from Jack Taylor's Alexandria Toyota dealership. My sales rep, C.L. Coles treated me with the highest level of customer se I purchased a Mercedes SUV from Jack Taylor's Alexandria Toyota dealership. My sales rep, C.L. Coles treated me with the highest level of customer service and made my buying experience an enjoyable one. They gave me a loaner car to use for several days until my car was ready for delivery and C.L. even tracked down the spare keys from the previous owners and delivered them to me! I highly recommend C.L. Coles and Jack Taylor's Alexandria Toyota for a great car buying experience! More

Great Customer Service!!...Great Experience!! I purchased a Volvo XC60 from Jack Taylor's Alexandria Toyota dealership in November and couldn't ask for better service in working with Mr. C.L. Cole I purchased a Volvo XC60 from Jack Taylor's Alexandria Toyota dealership in November and couldn't ask for better service in working with Mr. C.L. Coles. He was professional, knowledgeable and provided the highest of customer service to my family and I during the entire process. I drove away in my dream car and rested easy from a wonderful experience! More

My experience with the salesperson Benjamin Proctor was my salesperson who greeted me with a smile. He was knowledgeable and professional. He was very patient and understood what I nee Benjamin Proctor was my salesperson who greeted me with a smile. He was knowledgeable and professional. He was very patient and understood what I needed.The best ever. Nancy Carreras/Odenton, Md. More

OUTSTANDING CUSTOMER SERVICE C.L. COLES The knowledge and superior customer service that Mr. Coles provided to my elderly father, surpassed Excellence. Honored to refer future buyers. Thank The knowledge and superior customer service that Mr. Coles provided to my elderly father, surpassed Excellence. Honored to refer future buyers. Thank you Jack Taylor for giving us the opportunity to work with C.L. Coles. More

Looking for 2009 BMW I had the pleasure of going to this dealership a few weeks ago looking for a BMW. The dealership did not have what I was looking for. I spoke to a Mr I had the pleasure of going to this dealership a few weeks ago looking for a BMW. The dealership did not have what I was looking for. I spoke to a Mr. C.L. Coles. I have purchased a lot of cars in my life time,but I have never met such a kind,humble,intelligent sales person. Mr. Coles was very much educated on his cars and understood exactly what I wanted. He was not pushy at all and never once tried to push another car on me. I will be back in the dearlership soon to make the purchase. Mr. Coles indicated he would get the car and call me within a couple of weeks. More

Excellent and Knowledgeable Salesman I went to this dealership a couple of days ago and told the sales person, CL Coles I was just trying to get some ideas. He was very helpful but not to I went to this dealership a couple of days ago and told the sales person, CL Coles I was just trying to get some ideas. He was very helpful but not too pushy. I will definitely be back to buy my car from him. More

Excellent customer service from Mr. C.L. Coles Presently, I'm just in the "looking" and fact finding mode. While I was visiting your dealership I spent a little time with Mr. Coles. C.L. was NOT p Presently, I'm just in the "looking" and fact finding mode. While I was visiting your dealership I spent a little time with Mr. Coles. C.L. was NOT pushy, he was friendly and very knowledgeable about the different Toyota Models Price of a vehicle is important, but more important is the interaction with the Sales Associate. Mr. Coles left a very nice impression on me. Enough of an impression for me to take the time to write a review. More

Excellent experience with Staff I bought a Toyota Highlander 2015 model August 2014. Had many offers from different dealers in the Alexandria area but settled with Jack Taylor not on I bought a Toyota Highlander 2015 model August 2014. Had many offers from different dealers in the Alexandria area but settled with Jack Taylor not only because they helped me get the car of my dream but sales staff was very courteous. Other dealers phoned and emailed frequently, something I somewhat found to be irritating and ruthless. As a newcomer into the American society, I found the salesman Charlie Coles extremely helpful, mature and insightful. He gave me sufficient leeway to make up my mind while guiding me about various options available. He understood my cultural constraints and appeared to bear that in mind when dealing with me. My young son who visited the dealership ocassionally remarked about the pleasantness of Mr Coles; it was a naturally pleasant personality and he never appeared to be in a hurry to make a sale. He treated me as a human being and not just a person to give him a sale. The after service care has been good (it shows he is still aware of my needs despite having long paid for the car and gone). For this purpose, I have made reference of this in my weekly newspaper business column back in Zambia (without mentioning the name) about good and effectiness salesmanship. Chibamba Kanyama More

A worthwhile window shopping visit I am looking for an affordable vehicle for my son and I stopped here just to take a look at some prices. I found the salesman C.L. Coles very friendly I am looking for an affordable vehicle for my son and I stopped here just to take a look at some prices. I found the salesman C.L. Coles very friendly, helpful and professional. I informed Mr. Coles that I was just window shopping. I didn't feel uneasy or that he was trying to force a sale, but that he was simply providing me with valuable information. He was extremely patient and was very knowledgeable about several vehicles that I was checking out. I had enough information to share with my son and told him that when my son comes home again, we would definitely be back to see him. More