Alexandria Toyota

Great Service The attention received was excellent. Great customer service. This is the seventh car we have bought at Jack Taylors and the service is exceptional, t The attention received was excellent. Great customer service. This is the seventh car we have bought at Jack Taylors and the service is exceptional, the only dealership we look forward working with. Both Jaime and Van work with us so that we can get the car we want. More

Getting Away Clean.. I drove away with a clean 2010 Lexus RX 350 by using Jack Taylor's Alexandria Toyota dealership. And, having Jaime and Cindy be the sales and finance I drove away with a clean 2010 Lexus RX 350 by using Jack Taylor's Alexandria Toyota dealership. And, having Jaime and Cindy be the sales and finance team made it that much cleaner. The two worked hard to get my payments to what I needed and answered all concerns I had during the purchase. I went back about six months later and purchased a BMW from Jaime and Cindy and received better service as they were very familiar with my goals. I appreciated the special service and will come back again! More

Painless Car Purchase The car buying process has changed for the better since I purchased my last new car nearly 15 years ago! Jim Brotherton of Alexandria Toyota made the The car buying process has changed for the better since I purchased my last new car nearly 15 years ago! Jim Brotherton of Alexandria Toyota made the purchase of my Toyota Camry downright pleasant. Features and options were clearly explained and I was not pushed into purchasing anything I did not need. I was given a complete tour of the facility and was honestly impressed by the size, order and cleanliness of the service areas. I researched vehicles and costs in advance and am confident I paid a fair price that was lower than quotes from other area dealerships. More important to me is I am certain that my vehicle will be well maintained by their service department. I highly recommend Jim and this dealership! More

Emergency Repair I was in my Nissan Sentra at the Potomac Yard (across from this dealership) and noticed that the plastic cover below the engine had separated from the I was in my Nissan Sentra at the Potomac Yard (across from this dealership) and noticed that the plastic cover below the engine had separated from the frame and was almost dragging on the asphalt. Since the nearest Nissan dealer was several miles away, I went across the street to this Toyota dealership hoping to be able to buy the plastic plugs which I intended to try to put in to fix the problem. The friendly parts man told me that the plastic attachments were different sizes depending on the model Toyota I have, so I would need a VIN no. When I told him I had a Nissan, he suggested seeing one of the service managers for help since they may be able to do something. I talked to Paul Sonnhalter and he immediately said that he would see what he could do. He got it repaired as I sipped the complimentary coffee in their waiting room. What service! The only thing I'm paying for this is the time to write this review. Great dealership!!! More

Another New Tundra We just picked our new Tundra. This is the third new Tundra from Alexandria Toyota. Our salesman, Eric C, located the exact truck I wanted. When I wen We just picked our new Tundra. This is the third new Tundra from Alexandria Toyota. Our salesman, Eric C, located the exact truck I wanted. When I went to pick up the truck it was ready when I arrived. Eric C spent quite a bit of time with me going over and explaining the new features on this truck. Michael in the finance department helped me to choose the best extended warranty since I put a lot of miles on each year. He was great to work with as well. We are very pleased with this dealership and would definitely recommend them to anyone looking for a new vehicle. Thank you!! More