Alexandria Toyota

I would go back again if only for the excellent service! I recently bought a 2015 RAV4 and my experience could not have been better. I would go back again at a drop of a hat, fully recommended to anyone who I recently bought a 2015 RAV4 and my experience could not have been better. I would go back again at a drop of a hat, fully recommended to anyone who enjoys a good service. More

Purchasing new 2015 Avalon We recently purchased a new 2015 Avalon at Jack Taylor's Alexandria Toyota-Scion. Best car buying experience we ever had. Sales person was top notch We recently purchased a new 2015 Avalon at Jack Taylor's Alexandria Toyota-Scion. Best car buying experience we ever had. Sales person was top notch and gave us a deal better than our expectations. He was efficient, friendly and always respectful of our time. The financial person had all the paper work ready to go when we went in to arrange payment. It was a very smooth transaction. The dealership itself is very spacious and clean with plenty of new cars on the showroom. Everyone was always ready to assist us. The delivery of the car was complete with the sales person taking his time to explain all the technology and operations of our new 2015 Avalon. We definitely recommend this dealership to others. Would also like to add that we get our 2013 Camry serviced here. Our service writer, Paul, is always friendly and accommodating. We have never had a complaint about the quality of the service. Highly recommended. More

Highlander 50k Check Gerry Gerdes has been our service advisor for years. He always provides outstanding customer service and advises of each repair and keeps us apprised Gerry Gerdes has been our service advisor for years. He always provides outstanding customer service and advises of each repair and keeps us apprised of the status and any other items found. The dealership is always clean and the people are very friendly. More

Service Visit The customer service was great and the waiting time was not long. When I drove up to the service lane. My service representative immediately came to m The customer service was great and the waiting time was not long. When I drove up to the service lane. My service representative immediately came to my car and gave me estimated completion time. More

Alexandria Toyota is Quality from beginning & is on-going! This is one terrific dealership. The sales people are knowledgeable, not pushy, listen and are interested in helping you find what your looking for in This is one terrific dealership. The sales people are knowledgeable, not pushy, listen and are interested in helping you find what your looking for in a vehicle. The service department is WONDERFUL! They are friendly, helpful & get matters fixed in a timely way. If there is a problem or a delay occurs due to additional repairs needed, they take the time to explain what additionally needs to be done, why, how much longer the service will take and any costs involved. The employees are neat, clean, know their work and do the job right the 1st time! I stopped in today as I was passing the dealership. I had an appt for tomorrow morning but hoped the car could be checked out right then. I spoke with Paul Sonnhalter. I said I'd prefer to come in for my next day appt rather than wait for a long time today. Well, Paul got the car checked out & ready to roll in no time flat! Excellent Job! This is the service I've come to appreciate & depend on. This is Alexandria Toyota! More

Great sales experience I chose Alexandria over Koons because they were straightforward, understood what we needed and wanted in a car (and not what the dealer wanted or need I chose Alexandria over Koons because they were straightforward, understood what we needed and wanted in a car (and not what the dealer wanted or needed), and worked to meet our needs. They were prompt with answers via email, answered questions clearly, did not try to upsell, and were friendly. That sealed my decision to use this dealership and would recommend them to anyone to try them out versus the competition. More

Superb service at Alexandria Toyota--Hilary Stephenson I have been using this dealership for service on my 1003 toyota for about 3 1/2 years since moving up to this area. Nothing but excellent service--rec I have been using this dealership for service on my 1003 toyota for about 3 1/2 years since moving up to this area. Nothing but excellent service--recommend George Queen, service manager for your contact person. They have caught one problem that could have been fatal if it had happened on the open road (broken "dog leg") but thanks to my having kept up on regular maintenance, there is, overall, nothing mechanically wrong w/ the vehicle. So, I asked them recently to have the bumpers replaced & repaint entire car. Looks like new and no recalls in my future! I have NEVER felt that being a woman was the least bit a disadvantage around there--I'd guess that a half or more of the people I see bringing in cars for servie or looking at new cars (which I did before I went the repaint route) are women. Added attractions--there are plenty of chairs in which to sit near a TV, or in a quiet room for laptop users. Free (I think) coffee, and clean rest rooms. More

What a great deal! We got a better model than we expected while paying almost the same price as we plan with assisting from Lin. We definitely come back to Toyota again. We got a better model than we expected while paying almost the same price as we plan with assisting from Lin. We definitely come back to Toyota again. More