Alexandria Toyota

The salesperson was great but finishing ny purchase took a long time… because I was paying in cash. Evidently, people in the back office were less interested in me closing the deal since I was not going to a long time… because I was paying in cash. Evidently, people in the back office were less interested in me closing the deal since I was not going to give them any more money by financing the car. Please train your employees in Customer Service. More

Outstanding service and superb communication throughout the day. The desk agent, Christian is awesome Never have an issue with the work the day. The desk agent, Christian is awesome Never have an issue with the work More

Manny has been my go to person for service on my Avalon for many years and now my Crown. He has always been exceptional and it is always a pleasure coordinating with him on my car repairs. I do not know for many years and now my Crown. He has always been exceptional and it is always a pleasure coordinating with him on my car repairs. I do not know Jim Brotherton. I always work with Manny. I only schedule when he is there :) More

I have been having my RAV4 serviced at Alexandria Toyota. I’ve worked with Simpy and she has done a great job explaining service needs to me and letting me know the timing and status of the work. I’ve worked with Simpy and she has done a great job explaining service needs to me and letting me know the timing and status of the work. More

They showed me a KBB value for my trade-in that I believe was fraudulent, based on 98k miles not 92k miles. was fraudulent, based on 98k miles not 92k miles. More

Special thanks to Jenny Kirby and Suzan Danfora. Jenny Kirby, Service Advisor, offered a rental vehicle while my vehicle was serviced, which saved me time waiting at the dealership. She has great Jenny Kirby, Service Advisor, offered a rental vehicle while my vehicle was serviced, which saved me time waiting at the dealership. She has great advisory skills, such as collecting information, and advised me on necessary vehicle services In addition, Suzan Danfora, Service Dept. Specialist effectively communicated with me upon my return with the rental vehicle. She actively listened to my story and maintained professionalism. More

Manny was my service advisor;. He's been a blessing and an excellent and very reliable source. He's been very open and honest., and extremely helpful regarding what a vehicle needs He's been a blessing and an excellent and very reliable source. He's been very open and honest., and extremely helpful regarding what a vehicle needs and its maintenance. I really appreciate it. He's the epitome of an employee that's well overdue for a promotional role and more money. Some things one can't teach, and Manny has it. Whenever I come over, I refer many clients to him because of how well of a job Alexandria Toyota does when it comes down to vetting and hiring the best employees. Christ bless the team! More

Special thanks to Thomas Ramey on the service team! Excellent customer service! He interacts in a professional and friendly manner and was and proactive in diagnosing a strange noise that was coming Excellent customer service! He interacts in a professional and friendly manner and was and proactive in diagnosing a strange noise that was coming from the passenger side of the car. More

I have been extremely happy with the service I have gotten at this dealership. Simply is the best! gotten at this dealership. Simply is the best! More