Alexandria Toyota

This is the 2nd car we have bought from John McMillan. He is very professional and knowledgable. Everyone I have dealt with at the dealership over the last 7 years has been very helpful. I highly recommen He is very professional and knowledgable. Everyone I have dealt with at the dealership over the last 7 years has been very helpful. I highly recommend John and the Dealership. More

My daughter needed to drive back to summer school in Pa. on Monday August 1. Late Sunday night,I noticed that the tire pressure warning light in her Scion was on. The tires looked OK but I was comcerned abo on Monday August 1. Late Sunday night,I noticed that the tire pressure warning light in her Scion was on. The tires looked OK but I was comcerned about her driving on interstate 95 back to school. When I explained my problem to Paul at Alex. Toyota on Monday morning he said he would work me in. Within several hours, the technicians found a nail in one of the tires and patched it. My daughter was able to leave before noon and arrive back at school in the early afternoon. This is typical of my experiences with Paul at Alex. Toyota. I wanted to write about this visit especially because it was a safety issue and the extra concern of a DAD and a daughter driving interstate 95. Thanks again Paul. Joe Malloy Alexandria More

The service and information received by Jaime Cardona was up to my expectations. Also I was happy with the financial department. Jaime was very nice and helpful in all aspects. up to my expectations. Also I was happy with the financial department. Jaime was very nice and helpful in all aspects. More

The service team leader, Paul Sonnhalter, has been my primary contact since purchasing my Toyota. He is the main reason I keep coming back. Super service every time. He treats everyone as a valued cust primary contact since purchasing my Toyota. He is the main reason I keep coming back. Super service every time. He treats everyone as a valued customer. More

I have been going exclusively to Jack Taylor's Alexandria Toyota for seven years now for all my service work. When I purchased my Tacoma from them, they encouraged me to attend a new-owners seminar at the sh Toyota for seven years now for all my service work. When I purchased my Tacoma from them, they encouraged me to attend a new-owners seminar at the shop so they could explain the benefits of using the dealer service as opposed to quick-lube joints and corner garages. The technicans helpfully explained how all the routine service work was done, how to maintain shedules, etc. It was all so personal, which is exactly the experience one has when you drive in their service bays. No run-a-round, no broken promises, no excuses. They are all professionals and it is a pleasure to deal with them, especially Platinum Service Team Manager Paul Sonnhalter. Five Stars ! More

In one word I will describe my experience as "EXCELLENT". We went to the dealer to look for a car not expecting to purchase. Thanks to Jaime Cardona who was very helpful & professional. Mr. Ca "EXCELLENT". We went to the dealer to look for a car not expecting to purchase. Thanks to Jaime Cardona who was very helpful & professional. Mr. Cardona was really patient and explain everything to us. He helped us find the perfect truck for our family with no pressure at all. I will recommend Alexandria Toyta-Scion to all my friends. Thank you so much Mr. Cardona you made our day!! Sincerely, Gladys Hornedo More

I bought a 2011 Sienna from Jaime and it was a pleasant car shopping experience. He made the process quick and no-nonsense. He was able to match my trade-in with Carmax's rate and offered me the competiti car shopping experience. He made the process quick and no-nonsense. He was able to match my trade-in with Carmax's rate and offered me the competitive rate for the new car. Jaime also answered our questions clearly regrading to the safety issues. Van, who works at fiance dep., also made it simple and sweet, did not push us to buy a bunch of unnecessary insurance. Both their services were EXCELLENT to me. I am happy with the new car. More

Regardless of the job is done my car was driven excessively. I believe someone who work there took it home and back. More then 25 miles were driven.... It is stealing. Never leave your car with the excessively. I believe someone who work there took it home and back. More then 25 miles were driven.... It is stealing. Never leave your car with them... Manager said it is their policy to test drive the car after the job is done... 20 miles is at least 30 min drive on high way... Anyway will never come to them and will never trust my car to them If you do go there note your mileage before leaving your car More

I would like to say that Mr.Cardona was very professional about the whole process ,for me to purchase the car I recently bough from your dealer. I was very pleased that he went the extra mile to help me buy about the whole process ,for me to purchase the car I recently bough from your dealer. I was very pleased that he went the extra mile to help me buy this car.A 2011 Toyota corolla new car.I want to thank him and you guys for making this possible THANK YOU ALL you are the best!!!! Sincerely , Xiomara E Vigil More

I have purchased two cars from John McMillan of Alexandria Toyota in Alexandria, VA. He was very pleasant and easy to work with both times. The next time I buy a Toyota, I plan to buy it from Joh Alexandria Toyota in Alexandria, VA. He was very pleasant and easy to work with both times. The next time I buy a Toyota, I plan to buy it from John. Alexandria Toyota has given me excellent service on both of my Toyotas. My service is managed by Sadko Byambador. She is very professional and always provides excellent service. I would recommend Alexandria Toyota to anyone. More