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Alexandria Toyota

Alexandria, VA

4.6
628 Reviews
Jack Taylor's Alexandria Toyota Scion was established in 1973 on Mt. Vernon Avenue in Alexandria, VA. Excellent customer service is our passion. We are 1 of only 4 Toyota dealers nationwide to have received Toyota's coveted "President's Award" every year since its inception in 1986. That's 30 years and counting! We truly believe that good service sells cars!
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3750 Richmond Hwy

Alexandria, VA

22305

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Showing 628 reviews

September 22, 2010

Thanks again Mr. Boyd for all of you help. You were very professional and accommodating in the purchase of my new RED - Toyota Camry XLE. When I came in on Friday, September 17 to purchase myself a new car More

by taylorr26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Boyd
September 06, 2010

Thank you, Mr. James, for helping to make this experience much clearer and saner. Because I live far from you (over 400 miles away), we both knew that I could not buy my Toyota from you. That did not matt More

by mnewengland
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ed James
August 24, 2010

I purchased my Avalon new from Alexandria Toyota and took it in for the 60k scheduled maintenance, where all of my service and maintenance is performed. Paul Sonnhalter, the service advisor, is patient, thor More

by numbersguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Sonnhalter
August 10, 2010

I picked up our new Tacoma 4x4 From Alexandria Toyota. It's a great truck for the family with the kids. The sales team was great, starting with Eric and finishing with Van in the finance. Everyone was pro More

by tacomadriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric, Van
August 03, 2010

paul sonnhalter is the most competent, professional and customer oriented service person i have ever dealt with in the auto industry. i appreciate it and so will always remain a toyota owner. in additio More

by anne marie chapman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
paul sonnhalter
August 02, 2010

I started taking my 2005 Toyota Sienna XLE Limited to Jack Taylor's as I had bought is used and wanted to be sure it received the best care possible. I couldn't have made a better decision. Each and ever More

by treciam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Sonnhalter
July 26, 2010

With only minutes left before closing on a Friday evening we pulled in needing immediate unscheduled maintenance. Paul quickly got to working on the issue, even making sure we had a loner car. We got the car More

by RLSmith46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Sonnhalter
June 17, 2010

Alexandria Toyota Everyone makes you feel as if they are not simply doing a job ... they really care about the customers .... especially Paul Sonnhalter and Chris Hazza More

by gwmva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hazzard, PAUL SONNHALTER
June 08, 2010

Work was explained to me, performed within the promised time and was succesfully completed. All personnel were friendly and knowledgable. My car and I were treated with the utmost respect. I would not he More

by stuperry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Sonnhalter
June 07, 2010

As Alexandria Toyota has won the prestigious "Presidential Award" for nearly 25 years in a row, I consider the staff (both service and sales) to be very competent. For about 5 years, Paul Sonnh More

by richardfox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Sonnhalter
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