Alexandria Toyota
Alexandria, VA
Filter Reviews by Keyword
By Type
Showing 579 reviews
Great dealership. Jorge provided excellent customer services. Everyone was highly professional and responsive to my needs with my car buying process. Jorge provided excellent customer services. Everyone was highly professional and responsive to my needs with my car buying process. More
I enjoyed dealing with Yared Manalebih, the sales manager. I never had trouble talking with him. If he was busy when I called, he quickly returned my call or replied by a text message. I bought the c manager. I never had trouble talking with him. If he was busy when I called, he quickly returned my call or replied by a text message. I bought the car with a buying service, but Yared always treated me well and didn't try to sell me any extras. He told me when the car arrived at the port and let me know when he expected it at the dealership. Once it arrived, Sam DeMissie took my information and helped me set up the car to drive away. Sam was very helpful, answered all my questions about the car, and installed the license plates when they came in a few days later. All in all, I had a very good experience with Alexandria Toyota. More
I have enjoyed my experiences with Alexandria Toyota for many years. I am hoping that with the new ownership sales and service will remain the same in maintaining Jack Taylor's standards of excellence. many years. I am hoping that with the new ownership sales and service will remain the same in maintaining Jack Taylor's standards of excellence. More
I purchased in 2021 A RAVA hybrid, and this month 2023 a new Prius @ Jack Taylor.Jim Brotherton was an excellent and very honest salesperson. No games. Before I went to Jack Taylor, I went to 2 other Toyot new Prius @ Jack Taylor.Jim Brotherton was an excellent and very honest salesperson. No games. Before I went to Jack Taylor, I went to 2 other Toyota dealers, in the area, shopping for comparisons. Both not interested at all, the worst of the 2 was Coleman. A woman buying a car alone…. not serious buyer for them I guess. I suggest Jack Taylor to anybody that wants to be treated properly, Jim Brotherton will be an excellent choice. More
I have been a returning customer since I purchased my Toyota from Jack Taylor Toyota. I have been very satisfied with every service visit. Toyota from Jack Taylor Toyota. I have been very satisfied with every service visit. More
Prices are to high, they are always trying to sell you an expensive repair. The rich get richer and poor get poorer. I am moving to another state when I do not need a car. expensive repair. The rich get richer and poor get poorer. I am moving to another state when I do not need a car. More
This time I got a good service. Especially, Ms. Laura the Customer Relations Manager was very helpful. Thank you, Ms. Laura and Alex Toyota. Keep up the good job!! Especially, Ms. Laura the Customer Relations Manager was very helpful. Thank you, Ms. Laura and Alex Toyota. Keep up the good job!! More