Alexandria Toyota - Service Center

Fast, affordable service from the best service team I’ve ever experienced. Jack Taylor Toyota has been taking care of my Prius since I bought it in 2006. Excellent!! ever experienced. Jack Taylor Toyota has been taking care of my Prius since I bought it in 2006. Excellent!! More

Excellent Service, Service Manager Jack Taylor Alexandria Toyota has been an Excellent dealership when it comes to purchasing New Toyotas, and servicing our Toyota vehicles. I have had Jack Taylor Alexandria Toyota has been an Excellent dealership when it comes to purchasing New Toyotas, and servicing our Toyota vehicles. I have had a few disappointments in the past but I have remained a loyal customer because they did more good than bad. Nader K. has been 1 of the few Excellent service managers I have been helped with and he remained in favor of service integrity. More

Dealership is close and convenient. Nadar was awesome. What an asset you have with him. Your whole service advisor staff seemed to be friendly and attentive. Your Porters need some help. Major help. Espec What an asset you have with him. Your whole service advisor staff seemed to be friendly and attentive. Your Porters need some help. Major help. Especially with the 3 Steps of Service. I will definitely return my car when maintenance calls for it. More

They have a great operation going, I’ve brought my car here for four years now after buying it here as well. I would definitely recommend. here for four years now after buying it here as well. I would definitely recommend. More

Came to service to take care of recall notice & also had my tires inspected and rotated. I discovered a couple days later that one of the hubcaps was not in all the way (rear tire drivers side). Now I have my tires inspected and rotated. I discovered a couple days later that one of the hubcaps was not in all the way (rear tire drivers side). Now I have to go to a shop and have them fix what you did incorrectly. Come on, does yr service dept not have anyone overseeing quality of work? More

Great service! I feel like I have a personal concierge in the maintenence dept at Toyota in the name of Simpy. I can reach her directly, and my phone is linked to he I feel like I have a personal concierge in the maintenence dept at Toyota in the name of Simpy. I can reach her directly, and my phone is linked to her directory of her customer's names so she knows when she picks up that it is about one of our three Toyotas that I bought at her dealership. She is extremely helpful assessing what might be needed and/or helpful in terms of maintenence requirements...and always in a personable and value-concious manner. Will keep us coming back instead of considering other maintenence or repair options! Lance Clark More

Great Customer Service Jerry has been our Service Writer since we purchased our Highlander in 2017. We request him specifically because he is always courteous and friendly Jerry has been our Service Writer since we purchased our Highlander in 2017. We request him specifically because he is always courteous and friendly and communicates issues or concerns clearly. He doesn't try to convince us of service not needed and always lets us know what to expect or what to watch for in upcoming service maintenance checks. More

I see a lot of customer complaining. The technician let you know what your car needs. They don’t replace parts without asking you. I always bring my car to these dealer and they do an excellent job. you know what your car needs. They don’t replace parts without asking you. I always bring my car to these dealer and they do an excellent job. More

Service 2014 Toyota 135,000 miles Your Tech replaced back brake light and light where tag on the back light bulb. The bulbs where only $5.28 I was charged $30.00 for labor at the bo Your Tech replaced back brake light and light where tag on the back light bulb. The bulbs where only $5.28 I was charged $30.00 for labor at the bottom of my service receipt. Labor fee changing bulbs was over priced something I could have done myself. Something that miner I will be taking care of myself. I know it did not take no. More than 5 or 10 minutes to replace bulbs. Total $35.28. Service Representative did not offer me any coupons there was a coupon for oil change service. Paid $17.95 oil Additive (1 115 BG Oil Additive) was this necessary for my car. My Tech was Thomas Perelman From now on I want the Service Tech to consultant with me before they Service my Car. Barbara Harkless More

Excellent Service and Quality you can Trust We have been bringing our Toyotas to Alexandria Toyota for over 20 years, and we have never been disappointed. Quality we can count on at reasonable p We have been bringing our Toyotas to Alexandria Toyota for over 20 years, and we have never been disappointed. Quality we can count on at reasonable prices. Recommend you build a relationship with your Service Representative. More