Back

Alexandria Toyota - Service Center

Alexandria, VA

4.7
337 Reviews

337 Reviews of Alexandria Toyota - Service Center

Sort by
January 31, 2017

Outstanding Service from Chriss Hazard at Jack Taylors SC. My wife's SUV needed the 30k mile service. After being told how much it would cost at another dealer I decided to schedule it at Jack Taylors' Alexan More

by mercedes1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chriss Hazard, Mohammed
September 30, 2016

can't even remember to put the truck back together Horrible, can't really say much more, wish i could leave negative stars. I took my car in for the 20k mile service, at which point they changed the o More

by RayCho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
service and lube tech
July 18, 2016

Service Acknowledge very quickly Very friendly, Shop is very organized very cleane and COFFEF center I like very much,of course managers are try to push som More

by Fly2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed Jsbir,Sayed Nader.
July 11, 2016

Been using Jack Taylor's service since before Rt 1 location I have bought several Toyotas and continue to use Jack Taylor's repair as a result of their excellent service. Simpy is outstanding and I almost alwa More

by joanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SImpy mainly, and Gerry from time to time
June 24, 2016

Great Service Owning Toyotas for over 20 years and having Jack Taylor servicing them has always been a good experience. Problems were dealt with efficiently and f More

by Toyotagirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simpy Behl
Jul 02, 2019 -

Alexandria Toyota responded

Thank you for the awesome review reflecting your Service experience with us. We value you as a customer and look forward to assisting with your future vehicle needs. ~~Laura Smith: Customer Relations Manager**703-778-3802

June 11, 2016

Horrible!!!!!! About a week ago, I went to Jack Taylor's toyota alexandria dealership for a routine service. I supposedly serviced the car for free since I had a "co More

by Ajayb New
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mohammed
June 02, 2016

Jack Taylor Toyota Service I purchased my Highlander in 2009 from Carmax in Maryland. I've had all of my service performed at Jack Taylor Toyota in Alexandria. Simpy my servic More

by Jman777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simpy Behl
May 27, 2016

THe best in town See Gerry in the service department.He is there to walk you through the process.There are never any surprises.He keeps you informed,and only advises y More

by Mgoss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerry
May 19, 2016

Excellent Services...................................................I've coming here for years for my Toyota Services. The Services and Personals are very fr More

by marcel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sterian Tuluceanu
May 04, 2016

Exceptional service Came in for oil change and Sam the service advisor notice I needed an state inspection and further more my breake and roter needed to be changed and h More

by Teddy bear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
...
16
...