332 Reviews of Alexandria Toyota - Service Center
Above and beyond the call…fixed 2 issues vice 1…saved time and heartache in repairing safety recall issue on transmission and making 2d key fob time and heartache in repairing safety recall issue on transmission and making 2d key fob More
My car is regularly serviced by the Platinum Team. They do a fantastic job, especially Technician Sterian Tuluceanu and Service Writer Jenny K.. Thank you! They do a fantastic job, especially Technician Sterian Tuluceanu and Service Writer Jenny K.. Thank you! More
great team, great service. very customer oriented. every person I dealt with was knowledgeable and helpful. very customer oriented. every person I dealt with was knowledgeable and helpful. More
Jenny is my service advisor, and she is wonderful! I came in thinking I might need new brakes and new tires, but she explained that all were good for now, and that I would probably need new tires aft I came in thinking I might need new brakes and new tires, but she explained that all were good for now, and that I would probably need new tires after another 5,000 miles. I have purchased 3 vehicles from this dealership, and had them all serviced here. I've never had a negative experience. More
I didn't expect everything to go as smoothly as it did. I felt very lucky to have been assigned to Mechanic Tommy who kept me up to the hour of what was happening and what to expect. I valued that very ver I felt very lucky to have been assigned to Mechanic Tommy who kept me up to the hour of what was happening and what to expect. I valued that very very much. I do NOT have the ability to give an opinion on price comparison. I always expect it to be high cost. But again, I appreciated the courtesy and pleasantness shown to Me by Tommy and the phone operator. MBF More
It took a little longer to make the reservation than I would have liked. It was easier when we just called in. it was a busy day, but everyone greeted me with kindness and humor. I came in for an oil c would have liked. It was easier when we just called in. it was a busy day, but everyone greeted me with kindness and humor. I came in for an oil change and a brake job. After a much shorter wait than I expected, I got my car back, being told that a brake job was absolutely not necessary at this time. Everything was great! Tom knows my car and me. He takes good care of us both. More
Jenny was fantastic communicating with me about the work on the card, what needed done, and coordinating everything. Very positive vibe too. I was able to meet the mechanic and learn from him as well. on the card, what needed done, and coordinating everything. Very positive vibe too. I was able to meet the mechanic and learn from him as well. I'm bummed I can't remember his name. I wanted to give him a shout-out. I trust Alexandria Toyota for my CH-R needs. More