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Alexandria Toyota - Service Center

Alexandria, VA

4.7
338 Reviews

338 Reviews of Alexandria Toyota - Service Center

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April 06, 2024

Happy with their service department. They take good care of the vehicle I purchased here in 2004. More

by Happy Sienna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simpy
Apr 07, 2024 -

Alexandria Toyota responded

Hello, we appreciate you taking the time to leave us this feedback.

March 19, 2024

I didn't expect everything to go as smoothly as it did. I felt very lucky to have been assigned to Mechanic Tommy who kept me up to the hour of what was happening and what to expect. I valued that very ver More

by mfauss@mcenearney.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DID NOT ENCOUNTER SALES
Mar 21, 2024 -

Alexandria Toyota responded

Hello, we appreciate you taking the time to leave us this feedback.

March 19, 2024

It took a little longer to make the reservation than I would have liked. It was easier when we just called in. it was a busy day, but everyone greeted me with kindness and humor. I came in for an oil c More

by Carlton Ackerman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy T
Mar 20, 2024 -

Alexandria Toyota responded

Hi Carlton! We're so happy we were able to help you out! Thank you for your 5-star review!

March 01, 2024

Attentive, reliable, and trustworthy! Thalia is wonderful. I feel very good about having my car serviced at Alexandria Toyota. More

by crleung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thalia
Mar 08, 2024 -

Alexandria Toyota responded

Hi Crleung, thank you so much for your positive comments about Alexandria Toyota!

February 29, 2024

Jenny was fantastic communicating with me about the work on the card, what needed done, and coordinating everything. Very positive vibe too. I was able to meet the mechanic and learn from him as well. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny
Mar 08, 2024 -

Alexandria Toyota responded

David, we are very happy we could provide you with a positive experience!

February 29, 2024

Always efficient, reliable and dependable. I am a returning customer because they are that good More

by Chibamba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simpy Behl
Mar 08, 2024 -

Alexandria Toyota responded

Hi Chibamba, thank you for taking the time to leave a review for us at Alexandria Toyota. We're happy we could meet your expectations!

February 09, 2024

Easy to get an appointment for service, very responsive and well informed service rep. Who kept us well informed about the progress of the service on our car. More

by J_K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Ramey
Mar 07, 2024 -

Alexandria Toyota responded

Hello, we are so happy to read such a great review about Alexandria Toyota!

February 08, 2024

I have been a customer of Alexandria Toyota since 1976 when I bought my first FJ-40 Landcruiser. Their service department quality has always been exceptional and always fair pricing. I recommend Alexandri More

by West
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thalia Cruz
Mar 07, 2024 -

Alexandria Toyota responded

West, we want to thank you for being a loyal customer! Thank you again for taking the time to let us know how we did. We hope you have an amazing day!

February 03, 2024

Great responsiveness to request for service. Efficient. Love working with Manny.Never any problems here. More

by atina02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny
Mar 07, 2024 -

Alexandria Toyota responded

Hello, we are very happy to have provided you with such a positive experience!

January 30, 2024

I have been well received and treated every time I visit Alexandria Toyota. My advisor, Mohammed, always goes the extra mile to keep me at ease and gives me regular updates when the car is being serviced. More

by fadamau1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Brotherton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mohammed
Mar 07, 2024 -

Alexandria Toyota responded

Hello, thank you so much for your positive comments about Alexandria Toyota!

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