All American Chevrolet of Midland

We just bought a used Cadillac escalade and it has been the worst experience ever! The salesperson lied to me several times and the manager was rude. We were promised to have the front right panel fixed an the worst experience ever! The salesperson lied to me several times and the manager was rude. We were promised to have the front right panel fixed and since your body shop is not working we had to take it somewhere else and they ran into problems where it needed more work and he refused it so now the vehicle will look awful because the paint can't match. We have bought another vehicle from the Lithia in Odessa, we had the best experience there. As a returning customer that spent $70,000 on a Corvette I would expect to get better service than that! We have now spent over $110,000 on vehicles from your stores and the used one is going to look terrible! I will never return to the Midland store and I will tell everyone how horrible they are. And when the body shop called the manager Carlos to talk to him he was even rude to her and would not let her even finish explaining the problem! I have had at least three other people tell me how bad that places since we bought the Escalade. You say you thrive for customer service good customer service, we did not experience that it was a fight and a struggle to get the things we wanted done and in the end we end up with a vehicle that is still going to look bad. More

We have purchased two vehicles from Lionel Jones and he is always very friendly and knows what we are looking for and what I can afford he calls regular after the sale to check on the vehicles performance is always very friendly and knows what we are looking for and what I can afford he calls regular after the sale to check on the vehicles performance and sometimes just to chat, even though he is very busy. We would very highly recommend Lionel And American Chevrolet. TOM & NELL GRAY More

I have bought my last 4 cars from Denise and I will buy my next 20 cars from her. She is very friendly will call me months after my purchase just to check on me to see how I am liking my car and to make su my next 20 cars from her. She is very friendly will call me months after my purchase just to check on me to see how I am liking my car and to make sure I am happy with the buy. When I pick up my new cars she will go over every step of the car with me showing me how to work everything and making sure I am aware of all the car has and can do. It is always cleaned from top to bottom and a full tank of gas!!! Anytime I have problems or concerns I can call her or text and she will respond very quickly!!! I have sent many friends and family members to her... More

Thank you Don for the communications. It makes a big difference. Please work on training your personnel to do the same. Again thanks for your response. difference. Please work on training your personnel to do the same. Again thanks for your response. More

My sales rep; Denise Hanson, was great! I have always wanted a Corvette and she help make this experience painless. She responded to all my neurotic questions and requests. I can in with very specific ex wanted a Corvette and she help make this experience painless. She responded to all my neurotic questions and requests. I can in with very specific expectations and with the help of her team, she was able to find the bette I was looking for and at the price I wanted to pay. More

Lionel was very helpful and was able to make sure I left the establishment happy. The quality of the vehicle was fairly good, overall a good experience the establishment happy. The quality of the vehicle was fairly good, overall a good experience More

My family and I have bought our last 4 vehicles from Denise and we were very comfortable and very happy during our purchases. It was a pleasure working with her. Denise and we were very comfortable and very happy during our purchases. It was a pleasure working with her. More

$55,000 for a new Chevy truck with no jack and no tools to crank the spare tire to the ground in case of a flat. No service manual. To top it off, the dealership told me I would have to pay for these thing to crank the spare tire to the ground in case of a flat. No service manual. To top it off, the dealership told me I would have to pay for these thing. Totally unacceptable. I called Chevrolet and they had trouble finding All American Chevrolet in Midland as an "authorized" dealer. Took quite a few questions/answers with the factory people before they finally figured out who they were. Now I have to wait for a phone call from the dealer to "resolve this dispute." Like having surgery and having the hospital that stitches are optional. No more flying under the radar for All American Midland. DO NOT BUY HERE. You've been warned. More