All American Chevrolet of San Angelo
San Angelo, TX
Filter Reviews by Keyword
By Type
Showing 321 reviews
The salesman that we dealt with wouldn't listen to our requests. He kept showing us vehicles that wouldn't work for us or myself and my children couldn't fit in because of our heights. We're no big people requests. He kept showing us vehicles that wouldn't work for us or myself and my children couldn't fit in because of our heights. We're no big people,just extremely tall!! We were looking at a full size truck and he kept showing us the smallest trucks and the smallest SUVs. With heights ranging from 6'9" @ 40 years old to my youngest daughter at 5'0" @ 6 years old, we couldn't fit comfortably in them with absolutely no leg room. Everytime he showed us another vehicle it was always a big NO!! And then he would show us another small vehicle. I don't know if he was trying to be funny or just had absolutely 0 common sense!! The only person that would communicate with us was Steve. Don't even ask for Sam, which I think is the new car sales manager. He won't help you. They really enjoy trying to haggle customers into whatever they can because they don't take the initiative to literally listen to the customer. Like it or not, 99.99% of the time, The customers opinion is better than the salesman. If you tell them you're not interested, they run that sales pitch about how they're just trying to help. Help isn't what they're trying to do. Screwing the customer Is what they're trying to do. Whoever reads this, stay away and go somewhere else. You would have better options at a junkyard More
Stay away. Can’t get an answer. Ran credit multiple times. They have an event but dealership can’t find your info. So called roadshow crews. Now being ghosted. Can’t get an answer. Ran credit multiple times. They have an event but dealership can’t find your info. So called roadshow crews. Now being ghosted. So where did my information go then? Called and was rude too from the girl answering the phone. I have every right to be upset when they can’t call back. More
Every person I dealt with at this dealership lied to me. They were comfortable constantly lying, as though it was just another day. When I called Chevrolet they said that they're an independent dealership They were comfortable constantly lying, as though it was just another day. When I called Chevrolet they said that they're an independent dealership, and can't do anything about them lying. Apparently it's pretty common. More
If you want to be treated with courtesy and respect, avoid Donny Sertain. Last week I was rear ended in a total loss in my 2024 Kona. I am trying to go back to college so I wanted to see my options for avoid Donny Sertain. Last week I was rear ended in a total loss in my 2024 Kona. I am trying to go back to college so I wanted to see my options for a lower payment. He showed me a 2023 Trax which I liked but it was smaller and didnt drive as smooth. I wanted to take time to think on it. When I said it felt small he said "Bro, you were driving a Kona," and had mean look in his face the whole time. (The kona cabin was way spacier) Then he tried to argue with me and belittle me before waving his hands down and walking away from me. I asked him if he was in an accident and he said no. Clearly, he has no idea what I am going through and doesn't give a. No sympathy. I can't imagine treating someone like this. More
Background: We live in S. Carolina and were looking at helping our son, who lives in Texas, purchase a vehicle. The "car gods" gave us a gift when they led us to Chance Denny. Carolina and were looking at helping our son, who lives in Texas, purchase a vehicle. The "car gods" gave us a gift when they led us to Chance Denny. Chance is that rare salesperson that genuinely cares about his clients; one that goes the extra (hundred) mile(s) to ensure his clients obtain the vehicle that most meets their needs and budget. From our initial contact through final sale and beyond, Chance has been there for us 100%. He's the kind of salesperson that every dealership should strive to employ and I can only hope that All American Chevrolet of San Angelo appreciates him as much as we do. I'd also like to thank the service staff that worked with him, with us, when a totally unexpected issue arose - they handled it like the xxxxxxthey are. **If management would like more info, we'd be happy to go into greater detail - just give us a call.** More
Advertised a used Pickup I was interested in. Called and talked to salesman twice on Tuesday, made an appointment to test drive on Wednesday morning. Drove FOUR HOURS to get there. Salesman no Called and talked to salesman twice on Tuesday, made an appointment to test drive on Wednesday morning. Drove FOUR HOURS to get there. Salesman not there, truck sold "last evening". BS, they had my phone #. They wanted to sell me something else, the ad was just bait. I just made an 8 hr round trip for absolutely nothing. More
Very Professional, helpful, found exactly what I was needing for my Department, all with a good price, and delivery. Will use this company again. needing for my Department, all with a good price, and delivery. Will use this company again. More

