All American Chrysler Dodge Jeep Ram of Midland

Service department is a joke. My 2014 ram 3500 has recently stranded me in Midland TX 500 Mikes from home. All Stars is the local dealer, I have tried contacting the service depar My 2014 ram 3500 has recently stranded me in Midland TX 500 Mikes from home. All Stars is the local dealer, I have tried contacting the service department for 3 days with no success. To the best of my knowledge theor service department doesn't even exist. Chrysler won't help me either. I caution anyone against buying a Chrysler product of any kind because the service and warranty does not exist. You will end up stranded with no support. More

A disorganized mess. I was interested in a used car that All American had posted on their site, Cars.com, and AutoTrader. I went by on a Sunday, in hopes of seeing the car I was interested in a used car that All American had posted on their site, Cars.com, and AutoTrader. I went by on a Sunday, in hopes of seeing the car (but without dealing with salespeople). The gates were open (even to the service area, should be worrisome to anybody leaving their car with them). I was immediately taken back by how much of a mess the lot was. I’ve never seen a dealership so disorganized (cars were haphazardly parked every which way). The car was nowhere to be found (a risk I took when driven over). During the week, I called to confirm the car’s status. I was surprised by the reply of “we sold that weeks ago”. It was pointed out that the car was still listed online, and the response was “that only gets updated about once a month”. The car was long gone, but as of my writing this (four days after my visit), the car is still listed on those sites. They clearly don’t have anybody overseeing their digital presence. It shouldn’t be a surprise; during my visit, I noticed that most of the used cars they were advertising online were nowhere in sight. Given that nearly 100% of consumers start their car search online, I don’t want to deal with a business that doesn’t value my time. More

The Salesperson was very professional and very knowledgable In general my experience at this Dealership was very pleasant, with no pressure on the part of the Salesperson, or Management, the financing and deliv In general my experience at this Dealership was very pleasant, with no pressure on the part of the Salesperson, or Management, the financing and delivery process was very smooth More

GREAT Dealer! I live in El Paso, TX. With three Ram dealers in town and a couple more between El Paso and Midland, some folks may wonder why I'd purchase a truck fr I live in El Paso, TX. With three Ram dealers in town and a couple more between El Paso and Midland, some folks may wonder why I'd purchase a truck from All American CDJ in Midland. I had two reasons; 1) I had a specific list of options I wanted on my new Ram 1500 truck and 2) I wanted to get it for a reasonable price. I actually had to contact Robert Davis in Midland to find a salesperson who wanted to find the truck I wanted. Robert made no effort to persuade me to buy anything other than exactly what I wanted, to include color. He and his associate Big Mike searched around and found the exact truck I wanted. Of course I assumed I had lost my bargaining position by being so picky but this wasn't the case. Robert gave me a great price and I ended up with the truck I wanted at a better price than I could get in El Paso ... and the truck was delivered to my driveway. As a result of my experience with Robert and Mike, I will definitely be sending my buddies in search of new trucks to these guys. Great experience and I love my new Ram truck! More

Best choice . Had a very great expierence . Joseph Martinez helped me get my first car and was fast, friendly and made the process more then easy , i am beyound gra Had a very great expierence . Joseph Martinez helped me get my first car and was fast, friendly and made the process more then easy , i am beyound grateful ! More

Nice Experience I was very pleased that our sales person did a super job of getting our deal put together and done on the vehicle I wanted. Ali M. was extremely help I was very pleased that our sales person did a super job of getting our deal put together and done on the vehicle I wanted. Ali M. was extremely helpful and worked with my husband and me to make sure we could get a deal put together that worked for everybody. Thanks Ali for a great job. I love my new Dodge Challenger R/T Hemi. Now all I need to do is drive the speed limit, (which is not an easy thing to do), so I won't get any tickets. Thanks again for a job well done and a happy customer. Kristie Nuckols More

Bad service Took my truck in for recall, was told it would take 2-3 hours. Next day still not fixed and told it would take another 4 days to get to it. They left Took my truck in for recall, was told it would take 2-3 hours. Next day still not fixed and told it would take another 4 days to get to it. They left my windows down and my keys on the seat overnight. Worst service ever! Called to talk to manager, its been 4 days and still no response from them. More

Dealership did not keep their word Our sells guy was not the problem. He was great. Our issue is that we were pre financed and knew what the terms of our loan were. When we got into the Our sells guy was not the problem. He was great. Our issue is that we were pre financed and knew what the terms of our loan were. When we got into the finance room to sign the papers they had raised our interest rate by two points. We were also told that they would replace a missing part that coast $9.00 while vehicle was in there shop, they did not. What that did do is say it was our problem we bought it as is. I will not recommend a dealership that can't keep there word over $9.00 and try to switch your bank and terms so they can make more money. More

Awesome My wife and I have been in West Texas going on 1 1/2 years, we moved here from Corpus Christi, TX where we loved our Lithia family and friendship we h My wife and I have been in West Texas going on 1 1/2 years, we moved here from Corpus Christi, TX where we loved our Lithia family and friendship we had built at the dealership in Corpus Christi. Evelyn Leyba has made that transition for us at All American Dodge Lithia in Midland, TX very easy for us, We have upgraded our Dodge Challenger and purchased the new Dodge Dart from All American since here. Financing has been made simple, Prompt and quick. We are really happy with the service they have made available for our vehicles to be taken care of. Thank you All American Lithia Dodge, Sincerely the Perez Family !! More

They don't keep their promesis This is the 3rd time my 2012 Dodge ram 3500 has been in the shop . These trucks are not good for hard work. Its in the shop now 4 1/2 wks, they said This is the 3rd time my 2012 Dodge ram 3500 has been in the shop . These trucks are not good for hard work. Its in the shop now 4 1/2 wks, they said it would be 3 wks. I call the service dept. to get an update nobody returns my calls. I go up there and they have an ugly attitude. The truck is barely going into the shop to get looked at.drop off date 7/8/15 More