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All American Chrysler Dodge Jeep Ram of Midland

Midland, TX

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Employees
Reviews
Vehicles
4.4
967 Reviews
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3801 W Wall St

Midland, TX

79703

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Showing 967 reviews

August 28, 2023

It took about 2 months for them to fix my car and when I went to pick it up It had a missing light housing in the left side and they argue I was not their fault couldn't give a response More

by VICTOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toby Nock
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2023 -

All American Chrysler Dodge Jeep Ram of Midland responded

Thank you for taking the time to voice your concerns. Please reach out to us at (989) 941-0805 to let us know more about what happened. Thank you and we hope to hear from you.

Helpful
August 20, 2023

Staff was polite and helpful. They answered my questions and concerns without hesitations. It was appreciated. More

by YGAL262
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toby Nock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2023 -

All American Chrysler Dodge Jeep Ram of Midland responded

Thank you so much for your kind review. We appreciate your business and hope to get the chance to help you again in the not too distant future. Thanks again, have a nice day!

Helpful
August 20, 2023

Great management very good employees clean & smooth paste environment easy to work with would recommend to anyone looking for a new vehicle. More

by JAIME.MORALES1103
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alonzo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2023 -

All American Chrysler Dodge Jeep Ram of Midland responded

Thank you so much for your kind review. We appreciate your business and hope to get the chance to help you again in the not too distant future. Thanks again, have a nice day!

Helpful
August 19, 2023

Lisa was my saleswoman she was absolutely wonderful she was very helpful and very knowledgeable in what she does. I will let everyone I know that’s ready to purchase a new vehicle to go to her More

by CJGRAHAM70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Serpas
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Oct 18, 2023 -

All American Chrysler Dodge Jeep Ram of Midland responded

Thank you so much for your kind review. We're glad Lisa was able to help you so well. We appreciate your business and hope to get the chance to help you again in the not too distant future. Thanks again, have a nice day!

Helpful 2
August 19, 2023

Amazing service! Definitely recommend this location! Andrew and Brandon were very helpful and kept me up to date with my vehicle service More

by Chevy361
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karla Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toby Nock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Guidry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2023 -

All American Chrysler Dodge Jeep Ram of Midland responded

Thank you so much for your kind review. We appreciate your business and hope to get the chance to help you again in the not too distant future. Thanks again, have a nice day!

Helpful
August 17, 2023

Got everything I asked for done and didn’t hesitate to get it done he did a great job More

by GALINDOJ24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toby Nock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2023 -

All American Chrysler Dodge Jeep Ram of Midland responded

Thank you for taking the time to leave us a review.We appreciate your feedback and apologize for any inconvenience caused by the wait. We strive to provide efficient service and will take your comments into consideration to improve our processes. If you have any further concerns, please feel free to reach out to us. Thank you for choosing All American Chrysler Jeep Dodge Ram of Midland Service Center.

Helpful
August 16, 2023

I love this dealership. Myself and my family only buy from Lithia in Midland. We follow Ladonna Wilson. Her staff is always top notch. More

by MARCICHANEY77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toby Nock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2023 -

All American Chrysler Dodge Jeep Ram of Midland responded

Hey there, thanks for the kind words! We're thrilled to hear how much you enjoyed your experience with us and we hope to see you again at All American Chrysler Jeep Dodge Ram of Midland.

Helpful
August 15, 2023

Toby provided excellent customer service and communication. The truck was completed in a timely manner. More

by SGARCIA19
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toby Nock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2023 -

All American Chrysler Dodge Jeep Ram of Midland responded

Hey there, thanks for the kind words! We're thrilled to hear how much you enjoyed your experience with us and we hope to see you again at All American Chrysler Jeep Dodge Ram of Midland.

Helpful
August 14, 2023

Worst dealership sold a truck that wasn’t serviced before the sell 2 months in its at the shop!! More

by ARTBULL29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jhon
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Oct 18, 2023 -

All American Chrysler Dodge Jeep Ram of Midland responded

Thank you for taking the time to voice your concerns. Please reach out to us at (432) 203-8526 to further discuss your concerns. Thank you and we hope to hear from you promptly.

Helpful
August 10, 2023

I brought my car in because it was having issues accelerating. They drove it four times said that was wrong. I got it back home. I was driving and completely stopped on the loop. I had to have it to More

by MISTYSTEWARD74
Service Price Transparency
Workmanship
Recommend Dealer
No
Employees Worked With
Service
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Oct 18, 2023 -

All American Chrysler Dodge Jeep Ram of Midland responded

Thank you for taking the time to voice your concerns. Please reach out to us at (432) 203-8526 to further discuss your concerns. Thank you and we hope to hear from you promptly.

Oct 18, 2023 -

MISTYSTEWARD74 responded

Had my car towed back up to the dealership they had it for five weeks. Told me it was my multi air actuator and it would be $2300. It was really $2700. I picked it up on Wednesday, October 11 at 1 PM. Put gas in it went home at four I picked my daughter up from school and it died with the exact same issues they had had left us stranded on the side of the road. I had to have it towed back to my house (again). I’ve put it in a different shop. They had it for two days. Replaced the fuel pump and it now works great! I’m still waiting on a response and refund back from Ronnie the manager at the dealership. It has been an awful experience and I would not recommend Chrysler Dodge Jeep to anybody!!!!!

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