All American Ford in Old Bridge

I purchased a 2008 Ford Explorer Eddie Bauer on Nov. 23, 2011 for the price it was being advertised for on their web-site. The truck was certified pre-owned and I also purchased the extended warranty packa 2011 for the price it was being advertised for on their web-site. The truck was certified pre-owned and I also purchased the extended warranty package. During my test test and inspection the only problem that I saw was the truck had no antennae. The Salesman took care of this before I left the lot. it was an overcast day and began to rain when i got home. At home I was putting my personal items in the car. When i pulled down the sunvisor on the driver's side to hook up my garage remote, the vanity mirror cover hit me in the head, it was broken. When I put items in the glove box i noticed that i didn't have the car manual. That evening the Salesman called and i informed him of this. The next day the sun was out and I had a passenger in the front seat, when they put down the sunvisor the vanity mirror cover hit her in the head. Later that day i tried to get the back seat up as the truck has the 3rd row seating and that didn't work. I called the salesman on Nov 25th and informed him of this. He said he would get back to me. after repeated calls by me and numerous e-mails to him and the owner's son, i was informed that since i purchased the truck at the wholesale price, that i was not covered for these repairs. they said they could do the repairs for me at cost (parts only) and until this day i have not heard back from them on what the cost would be. today is Jan. 26, 2012. so it is a good bet that eventough the purchasing side of buying this tuck was very good, it is a good bet that i won't be bringing my vehicle back to them for service or to recommend them to anyone to buy a used car or truck. More

Salesman was fine, however, the 2012 Explorer I purchased did not have the NEW My Touch upgrade installed which I was told was installed before purchase. In House Tech Support did not have all the answers t did not have the NEW My Touch upgrade installed which I was told was installed before purchase. In House Tech Support did not have all the answers to questions regarding the My Touch System after a week of purchase. Warranty Dept lacks responsiveness. More

the prices on their vehicles are really fantastic & in my opinion can't be beat.. buying a new car here was a pleasurable experience, not a trying.one the guys really went out of their way to get me th in my opinion can't be beat.. buying a new car here was a pleasurable experience, not a trying.one the guys really went out of their way to get me the right price & the right car, thanks guys..joe More

We went in to look to replace a vehicle that is under a lease for the next few months still and is way over on it's miles and came out with a brand new explorer. David and everyone at All American Ford of lease for the next few months still and is way over on it's miles and came out with a brand new explorer. David and everyone at All American Ford of Old Bridge would always greet you every time you set foot in the door. David looked all over for the specific explorer we wanted and within a short period of time he was able to find the only one that was in the area but it was 4 hours away. So David drove to go get the vehicle and brought it back and that same day we signed the papers and we had our new vehicle. Everyone at this dealership is fantastic. David went above and beyond to satisfy us as a customer and it was more than greatly appreciated because I know that we would not have gotten such a high level of service from anyone else anywhere! Keep up the great work! More

He was very friendly and extremely helpful. Dave is a good representative of the company and seemed very knowledgable. He is a very good salesmen and helped me out a lot in terms of choosing the right c good representative of the company and seemed very knowledgable. He is a very good salesmen and helped me out a lot in terms of choosing the right car for me. More

Although the sales process was long, it was very helpful and i feel i walked out of the dealership with a great deal. I would highly recommend Ford of Old Bridge and Bill Barton (salesman) and i feel i walked out of the dealership with a great deal. I would highly recommend Ford of Old Bridge and Bill Barton (salesman) More

Went into dealership to get pricing for a new vehicle to lease. Joe worked with us and was able to get us the price we wanted for a new Ford Edge. Probbly one of the least stressful neogoiating experiences lease. Joe worked with us and was able to get us the price we wanted for a new Ford Edge. Probbly one of the least stressful neogoiating experiences we've had. We left the same day with the new turck and the remote start installed. More

Dealer and Salesman david page were very easy to deal with, very flexible and gave me a great deal on my new truck, hassle free. Best experience with a car dealer in a long long time. Thank You again with, very flexible and gave me a great deal on my new truck, hassle free. Best experience with a car dealer in a long long time. Thank You again More

As with the previous lease the dealership is top of the line in sales staff, service and other personnel. Salesperson was particularly helpful and attentive to my Wife's needs. line in sales staff, service and other personnel. Salesperson was particularly helpful and attentive to my Wife's needs. More