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All American Ford in Old Bridge

Old Bridge, NJ

4.8
1,501 Reviews

3698 U.S. 9

Old Bridge, NJ

08857

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1,501 Reviews of All American Ford in Old Bridge

July 23, 2021

Excellent customer service , service writer Karen is a pleasure to deal with , very clean facility and amazing waiting room , love the video messages from your service advisor about your vehicle More

by antcar12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Young
July 23, 2021

I have nothing positive to say about the service dept or the manager of the service dept. I am very unsatisfied with the service. No one would answer my questions. I would not recommend this service dept. More

by richardkubian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan meshulam
Jul 23, 2021 -

All American Ford in Old Bridge responded

Dear Mr. Kubian, it's unfortunate that you felt this way about your experience. Our process was fully explained to you and we pride ourselves on our transparency. We had to inspect your vehicle's driveshaft and take pictures to send to Ford Motor Company so that they could send the appropriate parts for the repair. If you have any questions, you can always reach our Fixed Ops Director, Nick Savino, at nick@aafordnj.com or 732-242-0410.

July 16, 2021

Service dept was very professional and help full,Karen was great,also James in your parts dept was very knowledgable and A great help ,Also,when I purchased the truck,Mark Amoto,And Frankie Mgr,were the b More

by Donnawayne425
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank, Dave Marino, James LaRusso, Karen Young
July 16, 2021

Prompt service. Allison was very good and accommodating, very professional. Everybody was very courteous and customer relations was excellent. Free car wash was a big plus. More

by Rey.roncesvalles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Schwartz
July 15, 2021

I took my van for an oil change. Allison Schwartz (Service Advisor) assisted me. She was very polite, serviceable and informative. She took care of a recall, l got a free car wash I requested and tir More

by Jesus Arroyo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Ferrono
July 10, 2021

Purchased a Mach-e from All-American Ford and the experience was first-rate. Every individual I came in contact with including the receptionist was pleasant. The assistance I received from the GM Chr More

by KJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Balal, Chris Savino, Tommy Klingenberg
July 09, 2021

Once you enter All American Ford of Old Bridge, NJ you are greeted by professionals. You are kept informed of the progress of your repairs. I trust them to do repairs properly, and they do. More

by Joe Sparks 13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Ferrono,
July 09, 2021

Brook was extremely helpful and honest with a great work ethic and that’s a lot to be said in today’s day and age with young people usually t he at can’t be bothered and are consumed with the phone but broo More

by Caddysev7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James LaRusso, Brooke Ancona
July 08, 2021

Had brakes replaced on my commercial vehicle. Service advisor Brooke was excellent. Kept me informed, and got the job done on time as promised. Great service. Thanks! More

by Qshowerdoor
Recommend Dealer
Yes
Employees Worked With
Brooke Ancona, Devon Rucker
July 03, 2021

Quality clean on time really good service I will recommend More

by mpaszek2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brooke Ancona
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