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All American Ford in Paramus

Paramus, NJ

4.7
801 Reviews

375 N State Rt 17

Paramus, NJ

07652

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801 Reviews of All American Ford in Paramus

September 28, 2011

from my initial visit and following visit and following visits i was treated cordially. the following visits were the same. after agree onprice then going to pick up ford suv i was well informed on use. ot More

by henry bellotti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
tom ferraro
September 26, 2011

I purchased a 2011 Ford Expedition in Jan 2011. I went into the dealer ready to buy...Long story short, I was there for 8 hours while they told me they were picking up the truck and "their" other dealersh More

by debbieP
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Martin.....The Manager
Oct 04, 2011 -

All American Ford in Paramus responded

Hello, This is Customer Care Department for All American Ford. We truly do apologize for your recent experience. Our goal is to exceed expectations, honor all promises and stand behind our work! We would like you to contact the General Manager of the Paramus location Dominick Minervini at (201)262-8412. We would greatly appreciate if you could speak with Dominick and try to resolve any issues about the experience you had with All American Ford of Paramus Sincerely, All American Ford Customer Care customercare@allamericanautogrp.com

September 19, 2011

Bought my car here 3 years ago and continue to get my car serviced there. Shimon is great to work with, and everyone in the service department is really friendly. Definitely would recommend going to All Am More

by allisonmignon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shimon, Brad
August 30, 2011

The sale experience was average to below average. Be careful! Sales reps are deceptive at the close of the sale. Know the numbers before speaking with the finance individual. SERVICE IS SO MUCH WOR More

by AllAmericanisterrible
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
SALES AND NUMEROUS SERVICE STAFF
August 25, 2011

From start to finish Tom had the answer to our questions and the patience to let us ask them. Everyone at the dealership was helpful and courteous. It was a great experience. More

by mks2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Ferraro
August 10, 2011

The salesforce at All American Ford/Lincoln in Paramus, NJ were fantastic. I had the pleasure of working with Michael Lemley who helped me get into my new Ford Explorer. Not only was he easy to work with More

by vinman396
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Lemley, Nelson Minier, Mike Lemley
August 03, 2011

I haven't purchased a new/used vehicle in over 5 years. Salesman Jim F. listened to what kind of car I wanted and the price range I was at. Jim F. was able to locate the car and the price range I was aski More

by jpejoski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JIM FLAHERTY, DOMINICK MINERVINI, Dominick Minervini
August 02, 2011

I have purchased many vehicles over the years. By far this is the best experience I had from purchasing the vehicle up to the delivery of the vehicle. Very knowledgeable staff! More

by ant7169
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lemley, Alex s, Anthony G, Dominick M, Dominick Minervini, Mike Lemley
August 01, 2011

Great overall experience working with All American Ford of Paramus. They went out of their way to make sure I was completely satisfied. This is our 3rd car and counting they we have purchased from them a More

by kmcenroe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony & Dom, Dominick Minervini
February 06, 2011

Went in to buy/lease new suv - drove home crying because I felt as a woman, I was degraded. I told them I had a budget - nothing more - they tried pushing me into a deal $225 OVER my budget. The sales rep More

by Kanniethy
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Curtis & manager
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