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All American Ford in Point Pleasant
Point Pleasant, NJ
430 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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430 Reviews of All American Ford in Point Pleasant
October 01, 2026
All American fixed an issue on my 2025 ford explorer that no dealer could figure out. It’s had the issue since new and they fixed it first time! They also diagnosed and fixed the transmission that had also b no dealer could figure out. It’s had the issue since new and they fixed it first time! They also diagnosed and fixed the transmission that had also been looked at by other ford dealers. All American has earned my trust and business moving forward. Montana was amazing and their service department went above and beyond. Thank you for making me love my ford again. More
by kelseycockburn
Employees Worked With
Montana
September 17, 2026
There is a recall on my car. They called me to make an appointment giving me choices. I chose a Saturday which they offered me. Then a day before my appointment they called to They called me to make an appointment giving me choices. I chose a Saturday which they offered me. Then a day before my appointment they called to tell me they do not do recalls on Saturdays. I chose another day. I left my for 2 hours. I received a call from the dealership stating they do not have the parts! Why would they call me to make an appointment when they don’t have the parts. They still don’t have a solution and now there is another recall. My time is very valuable and so is the persons time who picked me up. It seems one person is not communicating with the other person. As I stated again they do not have a solution or the parts yet for either recall. This is unacceptable and beyond disappointing for my brand new 2026 Mustang. They need to get their act together and so does Ford. My car was expensive and I expect more out of Ford and the dealership! More
by Js
Employees Worked With
I do not know their names
August 15, 2026
Went in and was dreading it! But Jamie made it so smooth for us. Went over everything with us. Whicj was Great even fixed my car settings for me. Turned out to be a great experie But Jamie made it so smooth for us. Went over everything with us. Whicj was Great even fixed my car settings for me. Turned out to be a great experience! More
by palmtree30
Employees Worked With
Didn’t deal with any above
June 29, 2026
Marlon was great in the way he handled my Escape not only in making the required repairs but also managing to deal with 3 recalls. He is my service advisor for my Ford. in making the required repairs but also managing to deal with 3 recalls. He is my service advisor for my Ford. More
by Alagala
Employees Worked With
Marlon
June 18, 2026
Anytime I come to have service done. It has been very, very good and the employees are good. Marlon was exceptional not only was he courteous he pointed different things out, which was v It has been very, very good and the employees are good. Marlon was exceptional not only was he courteous he pointed different things out, which was very helpful. And when checking in and checking out, Aaron was the same way. It was obvious that the two of them were very good employees and they gave true customer service. More
by cozettem
Employees Worked With
Marlon smith
May 30, 2026
Very professional and thorough. Polite and responsive to questions and phone calls. Would recommend dealership to friends and family. Polite and responsive to questions and phone calls. Would recommend dealership to friends and family. More
by Dojocuozzo
Employees Worked With
Marlon Smith, Ryan Loving
May 27, 2026
Very experiencing leasing, a new vehicle al top notch guy, helped us and explained everything to us.He went above and beyond to help us appreciate it very much guy, helped us and explained everything to us.He went above and beyond to help us appreciate it very much More
by jmeyer1759
Employees Worked With
al salesman
