Actually i never like to write a bad review about any business but the ford service really pissed me off. Mid nov 2020 i left my car to be fixed, the following date they text me , they need to change the TCM and the battery the car will run, the cost was 1242$ i approved.
The following day they text me and they ask to change the clutch that extra 2300$ i didnt approve because from the beggining they had to tell me all this.
How ever i find out that the TCM is actually under the warranty program for this car up to 150 k mile.
How ever we had agrement for 2405.00$ and they fix it i paid and got my car back and i drowe 5 miles again same problem , this happen 2 times back and fort same day dec 3rd and i left the car there again since then keep caling but no body toke the responsibility to update with me about my ford focus . Finaly today could reach a different service advasore and again he told me ather parts needs to change too thats an other extra 2 k
This is really ripped off and unprofesdional service for the ford company.