All American Ford of Hackensack

Solid visit After dealing with my local Ford dealer here in Jersey City I felt frustrated and more p*ssed off than ever. I was being pressured into a truck $15,0 After dealing with my local Ford dealer here in Jersey City I felt frustrated and more p*ssed off than ever. I was being pressured into a truck $15,000 more than what I bargained for and with options that were useless for my needs. I gave All American Ford in Hackensack a shot just to see if all dealerships were the same. The answer is no, my service from the first phone call to the end of the deal was top notch. Brian and Steve were a tremendous help to me when it came to finding the right truck for my personal and business needs. Even with a few hiccups we were able to find a great compromise that suited both ends of the deal. Both team members were helpful, honest, and more concerned with getting me the right truck, rather than a more expensive truck with nonsense that I didn't need or want. Communication was on point and direct we weren't wasting any time on either end and that's what I respect the most. Our deal was honest, quick, and directly to the point. Couldn't be happier with my experience here. I just wish now that I didn't waste so much time at the other dealerships in the area. More

Service & Problem My service and them solving the problem with my sensor is why I have purchased 3 Ford Explorers. They were excellent. But they need to improve on the My service and them solving the problem with my sensor is why I have purchased 3 Ford Explorers. They were excellent. But they need to improve on the coffee!!!(lol) More

Recall visit. On June 28, 2016, I went for my recall service and again I had the pleasure to deal with Service Advisor Kenneth Whyte, Ken goes above and beyond hi On June 28, 2016, I went for my recall service and again I had the pleasure to deal with Service Advisor Kenneth Whyte, Ken goes above and beyond his duties to satisfy a customer. More

Great trade in experience! My dad has been coming to All American Ford for years! And he always deals with JJ Petrillo. Well my dad took me here to trade in my lease, and after My dad has been coming to All American Ford for years! And he always deals with JJ Petrillo. Well my dad took me here to trade in my lease, and after meeting JJ I already felt 100% comfortable! He treats you like family. And we left with my brand new car the same night. I love JJ! He was so helpful and answered all my questions and dealt with all my concerns. He helped me find the best car and the best payments that were right for me, especially since I just graduated college and started my first big job! JJ is awesome! And i'll definitely be dealing with him from now on! More

Service is great Had Ken Whyte as my service rep. Ken is great in how he explains everything and gives you confidence that he has your interests in mind. Exemplary em Had Ken Whyte as my service rep. Ken is great in how he explains everything and gives you confidence that he has your interests in mind. Exemplary employee. More

Great experience Larry was very helpful and straight forward which I greatly appreciated. He found the exact car I was looking for at the price point I needed to be at Larry was very helpful and straight forward which I greatly appreciated. He found the exact car I was looking for at the price point I needed to be at. I would recommend Larry to anyone who is looking to purchase/lease a Ford. More

Best Car Buying Experience Ever ! From the time I walked through the door to the time I took delivery everything was perfect. My salesperson Jamal took the time to explain all the dif From the time I walked through the door to the time I took delivery everything was perfect. My salesperson Jamal took the time to explain all the different features of the vehicle so that I knew I was getting the right car for me. He then took me over to the sales managers Anthony and Nelson who worked with me to make sure I was getting the best possible price. The finance manager Jesus went over the entire finance process making it simple for me to understand. They were all so knowledgeable and helpful. They went the extra mile to make sure every aspect of my deal was right. Not only do I highly recommend this dealership but I will return for my next car. More

Like family I have been dealing with Larry Rubin for 9 years. He continues to provide excellent customer service each time my lease is up. I hate to use the wor I have been dealing with Larry Rubin for 9 years. He continues to provide excellent customer service each time my lease is up. I hate to use the word customer because Larry and I have become friends. I trust him 100%, top notch guy! From the start of our conversation to the end, Larry ensures you are happy with the vehicle you are purchasing. Everything is explained in detail to me. He even syncs up your My Ford Touch and goes over every aspect of the car with you. He goes the extra mile every time I see him. More

Excellent service My service advisor Ken Whyte is so nice and helpful, so is the mechanic Santos. They explained everything to me very patiently. Excellent service t My service advisor Ken Whyte is so nice and helpful, so is the mechanic Santos. They explained everything to me very patiently. Excellent service that I really appreciate! More