All American Ford of Hackensack

I had a good experience here at All American Ford of Hackensack. The sales manager Martin worked diligently to find the car I wanted. He and Victor Saurez (my salesman) were patient with me in explain Hackensack. The sales manager Martin worked diligently to find the car I wanted. He and Victor Saurez (my salesman) were patient with me in explaining and finding the options that I wanted in the vehicle They were attentive and negotiated a great deal with me without any hassles. I enjoyed the their fast service. Very professional friendly and pleasant. I will recommend them to anyone. More

I have bought several cars at this dealership over the years, and I have never been disappointed. This visit was no exception. I got a great vehicle and a fantastic experience. The minute I stepped onto t years, and I have never been disappointed. This visit was no exception. I got a great vehicle and a fantastic experience. The minute I stepped onto the used car lot, my family and I were made to feel welcome and at ease. Julian Santiago our salesman showed me exactly what I asked for and I was able to find a vehicle that was in great condition and perfect for me. Julian was very knowledgable and courteous and answered all our questions and concerns. I put a deposit down on a vehicle that day. On the day that we picked up our vehicle, Julian was again helpful, knowledgeable and professional. He also went that "extra mile" to accomodate me even though it wasn't required of him. He made the entire experience pleasurable. I would recommend All American Ford Hackensack to anyone who is looking for a really good value in a vehicle and a truly professional staff. More

Great service, great attitude, good lounge area with internet access. The service was delivered on time with a competitive price and the price was reviewed prior to completion. internet access. The service was delivered on time with a competitive price and the price was reviewed prior to completion. More

I put in credit app via internet and tried to get an answer either way approved or not and I called of and on all day Saturday and again on Monday all day I heard they will call you back in 20 minutes a answer either way approved or not and I called of and on all day Saturday and again on Monday all day I heard they will call you back in 20 minutes and they never did I finally got an answer from the operator once I got upset asking for an answer I would not recommend this dealership very poor customer service ! More

Julian was extremely friendly and exceeded my expectations with both customer service and price of the lease. I have been trying to get a new car for a while and Julian ended my search with a pa expectations with both customer service and price of the lease. I have been trying to get a new car for a while and Julian ended my search with a painless and easy visit to All American Ford!! I leased a 2012 Ford Fusion and I love the vehicle! I highly recommend this dealership and Julian in particular! More

It was a very easy experience. They got us exactly what we wanted in a very timely manner. Salesperson was extremely friendly . Love the ford flex it's perfect for all our needs. Plus it's stylish and driv we wanted in a very timely manner. Salesperson was extremely friendly . Love the ford flex it's perfect for all our needs. Plus it's stylish and drives well More

This was my second experience with All-American Ford. Both experiences were pleasant. The staff is very professional and were always there to assist. I intended to meet with Carlos Marin,who was very hel Both experiences were pleasant. The staff is very professional and were always there to assist. I intended to meet with Carlos Marin,who was very helpful with my firat lease, however hew was on vacation and Jim Payne offered to assist me. Jim made my transaction into a 2013 Edge easy and fun. I had no reservations about the package Jim but together for me. Jim also explained all the features of the Edge. More

I first went to All American on June 23rd. They didn't have the mustang i wanted so they put in a build order on June 26 and told me it would be ready in 8 to 10 weeks. My salesman was Brian Eschrich and have the mustang i wanted so they put in a build order on June 26 and told me it would be ready in 8 to 10 weeks. My salesman was Brian Eschrich and he was top notch. We reviewed my build sheet thoroughly. He called to let me know that a VIN # had been assigned to my car. To my surprise, my car was ready on August 2nd. 6 weeks later and I had my 2013 Stang. He went through all the details including Navigation, Sync, Remote Start and other vehicle functions. He even offered a 2nd Sync tutorial if i needed. Dealt with Chris Haslam for financing. Once again, a top notch guy. Explained all warranties available in detail and additional terms like months and apr %. Overall a great buying experience. Definitely recommend to anyone looking for friendly and professional customer service when purchasing a vehicle. More

Joe Fisher and Jim Payne were great. They searched and found the car that my son wanted (there were only found 2 in the Northeast) and got it to their dealership within 1 day. Great car to drive and great found the car that my son wanted (there were only found 2 in the Northeast) and got it to their dealership within 1 day. Great car to drive and great looks with the Ginger interior. Also, both Gentlemen couldn't be nicer, knowledgeable and detailed. It was a difficult deal due to my credit, my trade in value and what I wanted to put down, but they got it done for the terms I wanted and the monthly price I was looking for. I will be looking for a car in April of 2013 and All American Ford with Jim and Joe, is where I will be coming back to! More

This dealership has the most professional and courteous staff that you could imagine. Do not waste your time shopping around. All American Ford in Hackensack fulfilled all my needs and exceeded my buying staff that you could imagine. Do not waste your time shopping around. All American Ford in Hackensack fulfilled all my needs and exceeded my buying expectations. More