All American Ford of Hackensack
Hackensack, NJ
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1,453 Reviews of All American Ford of Hackensack
Confidence From the moment I met your salesman, Larry Rubin, the experience was very positive. There was no pressure. He listened to me. Tried to meet all my From the moment I met your salesman, Larry Rubin, the experience was very positive. There was no pressure. He listened to me. Tried to meet all my expectations. He treated me with respect and gave me a price that was in line with the lowest prices I found in earlier research. There was no haggling. He met all my expectations. I drove out the same day with a great Ford Edge.. More
Awesome First Time Experience This was our first experience with Ford and it was great. Robert went above and beyond to get is the car we were in need of and every step seamless. This was our first experience with Ford and it was great. Robert went above and beyond to get is the car we were in need of and every step seamless. The managers were great as well in finding what we needed. We would definitely recommend Robert to anyone looking to get a new car! More
Friendly, Easy Service Visit Employees were all very friendly and eager to help. Service was done quickly and seamlessly. Far exceeded my expectations. Jason was friendly and k Employees were all very friendly and eager to help. Service was done quickly and seamlessly. Far exceeded my expectations. Jason was friendly and knowledgeable, and I felt like I received first class service. More
Friendly, Trustworthy Service Kenneth Whyte does a great job of giving customers fast, friendly service, making the customers feel comfortable and trusting, not the high-pressure, Kenneth Whyte does a great job of giving customers fast, friendly service, making the customers feel comfortable and trusting, not the high-pressure, overly priced, slimy feel of many dealerships. More
NO Loaner cars if you didn't buy your car here. I visited the service center for the first time to have my oil changed. They were EXCELLENT! Great service and great guys that I met. HOWEVER, I ju I visited the service center for the first time to have my oil changed. They were EXCELLENT! Great service and great guys that I met. HOWEVER, I just called to receive a service check on my transmissions (grinding issues). I would need a loaner car in case it takes longer than a day. They told me that policy is that the policy is you ONLY get a loaner car if you bought the car at the dealership. This is the first time I have EVER heard this from a dealership. Why is it dealer-specific? Ford is Ford. I will NEVER come here again and DO NOT RECOMMEND when this is their customer service policies. Only caring for your customers that bought the car at the dealership. Ford brand has no relevancy and Ford customers are individualistic by dealership and not manufacturer. Cool. More
Efficient and Friedly Kenneth Whyte was very efficient and friendly. I had a good experience and I would recommend his service and the All American Ford to my friends and f Kenneth Whyte was very efficient and friendly. I had a good experience and I would recommend his service and the All American Ford to my friends and family. More
Met Expectation Kept me updated on the progress of my service call. Jose was very polite and informative. Checked my records to insure that I was getting all the di Kept me updated on the progress of my service call. Jose was very polite and informative. Checked my records to insure that I was getting all the discounts I was entittled. More
Great experience Great overall experience. Very fast and efficient. I requested for a quote online before coming in and I was able to complete the entire process and l Great overall experience. Very fast and efficient. I requested for a quote online before coming in and I was able to complete the entire process and leave with my car in one evening. More
Fast and efficient Kenneth was super friendly and very efficient. My oil change and tire rotation was very fast. It was a good experience and comfortable area to relax a Kenneth was super friendly and very efficient. My oil change and tire rotation was very fast. It was a good experience and comfortable area to relax and wait. More
leasing a new car It was a pleasant a fairly painless experience with Larry Rubin. He knew what I wanted and couldn't go above my means. I was hoping to go in after It was a pleasant a fairly painless experience with Larry Rubin. He knew what I wanted and couldn't go above my means. I was hoping to go in after the holidays but went in on the last Saturday before Christmas and was surprised it wasn't as stressful as I thought it would be. Had a good experience with Mr. Rubin, and I would send any friends or family over to see him if they asked about Ford. More