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All American Ford of Hackensack

Hackensack, NJ

4.6
1,453 Reviews

520 River Street

Hackensack, NJ

07601

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1,453 Reviews of All American Ford of Hackensack

February 06, 2016

Confidence From the moment I met your salesman, Larry Rubin, the experience was very positive. There was no pressure. He listened to me. Tried to meet all my More

by Ford,Abe2016
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Rubin
Feb 29, 2016 -

All American Ford of Hackensack responded

Your kind words mean lot to us. We appreciate your feedback and are happy to hear that Larry was able to meet your needs. At All American Ford, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Enjoy your new Ford Edge! Best, The All American Ford Team

February 05, 2016

Awesome First Time Experience This was our first experience with Ford and it was great. Robert went above and beyond to get is the car we were in need of and every step seamless. More

by Mhughes75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Girrattano, Nelson Minier, Robert Caminero
Feb 29, 2016 -

All American Ford of Hackensack responded

Congratulations on your new purchase! It's wonderful to know you feel confident in your decision to choose All American Ford as your dealer. It is imperative to us that we make the car-buying experience seamless. It's great to hear that Robert provided you such an excellent service. We hope to see you again soon! Best, The All American Ford Team

February 04, 2016

Friendly, Easy Service Visit Employees were all very friendly and eager to help. Service was done quickly and seamlessly. Far exceeded my expectations. Jason was friendly and k More

by lisao
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Nazco
Feb 29, 2016 -

All American Ford of Hackensack responded

Thanks for your perfect review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that Jason could provide great service to you! Please let us know if there's anything else we can do for you. Best, The All American Ford Team

February 04, 2016

Friendly, Trustworthy Service Kenneth Whyte does a great job of giving customers fast, friendly service, making the customers feel comfortable and trusting, not the high-pressure, More

by Stephen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Whyte
Feb 29, 2016 -

All American Ford of Hackensack responded

Stephen, thank you for taking the time to share your feedback. Each employee is a valued member of the All American Ford team and we all strive to provide excellent service! We're glad to hear Kenneth provided you with a great service. We look forward to seeing you again in the future. Thanks again! Best, The All American Ford Team

February 03, 2016

NO Loaner cars if you didn't buy your car here. I visited the service center for the first time to have my oil changed. They were EXCELLENT! Great service and great guys that I met. HOWEVER, I ju More

by kipz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
N/A
Feb 29, 2016 -

All American Ford of Hackensack responded

On behalf of our team here at All American Ford I sincerely apologize for your bad experience. We do, however, really appreciate you taking the time to bring this to our attention. It is our goal to ensure that every customer leaves with a positive experience. And this feedback will help us improve our policies going forward. I would love the opportunity to speak with you in person to resolve this issue. Please email me at your earliest convenience. Best, The All American Ford Team

February 02, 2016

Efficient and Friedly Kenneth Whyte was very efficient and friendly. I had a good experience and I would recommend his service and the All American Ford to my friends and f More

by plopes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Whyte
Feb 29, 2016 -

All American Ford of Hackensack responded

Thanks for your perfect review! We're glad to hear that our team was friendly and efficient! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, The All American Ford Team

February 02, 2016

Met Expectation Kept me updated on the progress of my service call. Jose was very polite and informative. Checked my records to insure that I was getting all the di More

by mike39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Organ
Feb 29, 2016 -

All American Ford of Hackensack responded

Mike, thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear that Jose treated you in a polite and informative manner. We hope you will give us the opportunity to help you again whenever its time for your next car. Best, The All American Ford Team

February 01, 2016

Great experience Great overall experience. Very fast and efficient. I requested for a quote online before coming in and I was able to complete the entire process and l More

by jpet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy Porter
February 01, 2016

Fast and efficient Kenneth was super friendly and very efficient. My oil change and tire rotation was very fast. It was a good experience and comfortable area to relax a More

by Dfabian34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Whyte
January 30, 2016

leasing a new car It was a pleasant a fairly painless experience with Larry Rubin. He knew what I wanted and couldn't go above my means. I was hoping to go in after More

by cstaine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Rubin
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