All American Ford of Hackensack

Excellent service Ken Whyte, service writer, explained in detail the additional work needed on my Flex and signed me up for owner advantage rewards to save me on future Ken Whyte, service writer, explained in detail the additional work needed on my Flex and signed me up for owner advantage rewards to save me on future repairs. He seemed extremely knowledgeable and was a pleasure to do business with. I previously had my car serviced at another dealership and there is no comparison- I will be using Hackensack Ford forever. Ken should be the model for all service writers! More

Low Tire Pressure Stopped in on a Saturday afternoon and was greeted by Kenneth Whyte the service writer I discussed my issue of the low tire pressure light being on an Stopped in on a Saturday afternoon and was greeted by Kenneth Whyte the service writer I discussed my issue of the low tire pressure light being on and he followed me outside where he checked all 4 tires and found a small screw in my right front tire. Brought me inside and wrote me up and was told I should be out in 15 minutes in which I was. Thank you so much and a great person to have working for your dealership. More

Amazing! He was extremely helpful with him. He helped me pick the best deal for my car and for my budget. I would highly recommend Rudy to anyone coming to thi He was extremely helpful with him. He helped me pick the best deal for my car and for my budget. I would highly recommend Rudy to anyone coming to this place. He's very patient, nice, and makes sure that you get the best deal. More

Warrenty Visit Service was fast, friendly, prompt and complete. It was also convenient because of the close location as I did not have to go to the dealership I purc Service was fast, friendly, prompt and complete. It was also convenient because of the close location as I did not have to go to the dealership I purchased my vehicle from!!! More

Best dealers I have ever dealt with I was in search of a vehicle for a couple of weeks so I went into the queens Ford dealer and didn't feel right with the price or lack of drive to get I was in search of a vehicle for a couple of weeks so I went into the queens Ford dealer and didn't feel right with the price or lack of drive to get me the best deal so I went online to find out the particulars and information on other dealers. The next day I was contacted by Brandon who assured me that he could get me a better deal than what I had been offered and so he did. Although it took me some time to get up there I finally made it and was greeted by Ansoni and Brandon where they had already begun the paperwork. I went for a test drive and after all is said and eI am now the new owner of a Explorer Sport. These two especially Brandon we're fantastic and definitely go getters and I really enjoyed having their expertise in my decision. I WILL DEFINITELY BE RECOMMENDING MY FRIENDS TO THESE GUYS. WAY TO GO BRANDON AND ANSONI?? More

My First Service/Went Very Well Just picked up my 2015 edge from it's First Service, Ken Whyte Service Writer was Fantastic!!! Very knowledgeable, Friendly and Kept me in the Loop th Just picked up my 2015 edge from it's First Service, Ken Whyte Service Writer was Fantastic!!! Very knowledgeable, Friendly and Kept me in the Loop through the the entireServicing which took a few days. Thank you All American for taking care of everything for me. More

15000 Service This was my second service on my 2014 Edge. Staff was efficient and courteous. Was greeted by Kenneth as I entered the service area and promptly helpe This was my second service on my 2014 Edge. Staff was efficient and courteous. Was greeted by Kenneth as I entered the service area and promptly helped. More

Thank you, All American Ford!!! Just had the BEST experience all All American Ford in Hackensack. Vivian Zarate & Julian Santiago were amazing and really helped me and my husband ou Just had the BEST experience all All American Ford in Hackensack. Vivian Zarate & Julian Santiago were amazing and really helped me and my husband out. They got us in 2 great new vehicles and the price we needed to be at. The prices they quoted were the actual prices we are paying (at other dealers we would be quoted a price and then by the time we walked out of the finance room with the payment being $50-100 more). We really felt that they were the most honest, straight-talking dealership we've ever dealt with.....we are now customers for life! Thanks for a great experience All American Ford!!! More

Extremely helpful and nice This was my first time at the dealership, and Rudy was so helpful and nice through the whole process. He really knew what he was talking about and mad This was my first time at the dealership, and Rudy was so helpful and nice through the whole process. He really knew what he was talking about and made sure that I understood everything, taking extra time to explain things to me that I was not so sure about. As well, once in our new car, he made sure to stay and help us identify everything we needed in and about the car, and even helped me connect my phone to it. Overall he was very helpful, and I would recommend Rudy for anyone coming to this dealership. More

Wonderful Buying Experience I went in to the dealership unsure of what I wanted, but Rudy really helped me out. It was my first time buying a car so I'm glad that he made it such I went in to the dealership unsure of what I wanted, but Rudy really helped me out. It was my first time buying a car so I'm glad that he made it such an easy and wonderful experience for me. He was very patient, knowledgeable, and helpful. I would definitely recommend this All American Ford dealership and Rudy to anyone who wants excellent customer service and a good overall experience. More