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All American Ford of Hackensack

Hackensack, NJ

4.6
1,478 Reviews

520 River Street

Hackensack, NJ

07601

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1,478 Reviews of All American Ford of Hackensack

September 24, 2015

Warrenty Visit Service was fast, friendly, prompt and complete. It was also convenient because of the close location as I did not have to go to the dealership I purc More

by youasktoomanyquestions
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Whyte
Sep 28, 2015 -

All American Ford of Hackensack responded

Hi and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Thank you again and hopefully we get to see you again! Best regards, Joseph Fisher, General Manager

September 23, 2015

15000 Service This was my second service on my 2014 Edge. Staff was efficient and courteous. Was greeted by Kenneth as I entered the service area and promptly helpe More

by AllAmerican
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Whyte
Sep 26, 2015 -

All American Ford of Hackensack responded

Thanks for your outstanding review! I'm very happy to hear that Kenneth was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best regards, Joseph Fisher, General Manager

September 23, 2015

My First Service/Went Very Well Just picked up my 2015 edge from it's First Service, Ken Whyte Service Writer was Fantastic!!! Very knowledgeable, Friendly and Kept me in the Loop th More

by Shop295
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Fisher, Kenneth Whyte, Hubert Daley
Sep 26, 2015 -

All American Ford of Hackensack responded

Thank you for your review. We're glad to have Ken on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best regards, Joseph Fisher, General Manager

September 23, 2015

Best dealers I have ever dealt with I was in search of a vehicle for a couple of weeks so I went into the queens Ford dealer and didn't feel right with the price or lack of drive to get More

by B BARBIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 26, 2015 -

All American Ford of Hackensack responded

Your marvelous review means a lot to us. We appreciate your feedback and are happy to hear that Ansoni and Brandon were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Best regards, Joseph Fisher, General Manager

September 21, 2015

Thank you, All American Ford!!! Just had the BEST experience all All American Ford in Hackensack. Vivian Zarate & Julian Santiago were amazing and really helped me and my husband ou More

by Paula D.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vivian Zarate
Sep 22, 2015 -

All American Ford of Hackensack responded

Paula, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Julian and Vivian assisted you in such a detailed and customized manner. Give us a call if you have any further questions. Best regards, Joseph Fisher, General Manager

September 20, 2015

Extremely helpful and nice This was my first time at the dealership, and Rudy was so helpful and nice through the whole process. He really knew what he was talking about and mad More

by dani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy Porter
Sep 22, 2015 -

All American Ford of Hackensack responded

Dani, it was a pleasure to read about your first buying experience working with Rudy. Congratulations on your new car! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Best regards, Joseph Fisher, General Manager

September 19, 2015

Wonderful Buying Experience I went in to the dealership unsure of what I wanted, but Rudy really helped me out. It was my first time buying a car so I'm glad that he made it such More

by nicole1313
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy Porter
Sep 21, 2015 -

All American Ford of Hackensack responded

Nicole, it was a pleasure to read about your first buying experience working with Rudy. Congratulations on your new car! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Best regards, Joseph Fisher, General Manager

September 19, 2015

my 2014 ford fusion was due for service Kenneth Whyte was my service writer. He is very professional and knows his work. He answered all my questions from start to finish and I felt comfort More

by JOE SOYCHER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Whyte, Jason Nazco, Rich Wolski
Sep 21, 2015 -

All American Ford of Hackensack responded

Thanks Joe for the outstanding review! Kenneth is wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have him on our team. We understand that servicing your car takes valuable time out of your day and we never want to waste our customers' time. We are very happy to hear that your service was completed in a timely manner and we look forward to servicing you again. Take care! Best regards, Joseph Fisher, General Manager

September 16, 2015

Great Sales Attitude I didn't purchase a car from All American Ford and I therefore didn't get into the nitty gritty with them. However, my experience with their sales pe More

by grollins
Customer Service
Friendliness
Recommend Dealer
Yes
Sep 20, 2015 -

All American Ford of Hackensack responded

Thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience with TJ and Diana We love hearing from great customers like yourself that continue to spread all the good things our dealership is doing to take care of its customers! If there is anything else we can do for you just give us a call! Best regards, Joseph Fisher, General Manager

September 16, 2015

Worth the long wait It was a long wait for what I needed done. Everyone is so friendly and helpful. My service associate Kenneth Whyte, was so nice and really really help More

by Margaretanne1102
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Whyte
Sep 20, 2015 -

All American Ford of Hackensack responded

Hey Margaret! Thank you for this great review! Kenneth is truly an exceptional employee and we appreciate him for giving you a great experience! Thank you again and be sure to like us on Facebook and follow us on Twitter to get all the good deals! Best regards, Joseph Fisher, General Manager

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