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All Star Chevrolet

Baton Rouge, LA

4.4
81 Reviews
We believe that our customers are as special as our cars, so we take car shopping to a whole new level. Stop by to see how we have transformed the Chevrolet experience. Come in to test drive a new or pre-owned vehicle, ask questions about Chevrolet financing, leasing a new car, or the maintenance you need to keep your car running great for years to come. Come experience the All Star Chevrolet difference.
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11377 Airline Highway

Baton Rouge, LA

70816

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Showing 81 reviews

February 01, 2024

Amazing. Ben and Robert will make your experience the best. Great dealership great people. They raised the bar! More

by bencinlozanoBen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Friendemic Reputation
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2023

NOTHING ALL STAR ABOUT THIS PLACE! Mr. McNab is the epitome of what the world thinks car salesmen are! He proves that there are still some unscrupulous, seedy and downright unconsciona More

by lorib937
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Robert McNab
Dec 11, 2023 -

All Star Chevrolet responded

We deeply regret to hear about your experience and apologize for any inconvenience caused. At our dealership, we aim to uphold the highest levels of transparency, honesty, and customer satisfaction. It appears we have not met these standards in your case. We've taken note of your feedback and we assure you that it will be addressed appropriately. We understand how important it is to make our customers feel comfortable and valued throughout their purchasing process. Your feedback is appreciated and we sincerely hope we will have an opportunity in the future to regain your trust. Best Regards, All Star Customer Care reviews@allstarautomotive.com

August 30, 2023

Switched the price after agreeing to a price that was higher than advertised price. Would not do business with them. A bunch of dishonest scammers. More

by Chinna31
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Friendemic Reputation
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Jackson, Corey Chism, and John Henderson
August 12, 2023

Very limited info while signing info & paperwork. No discussion on costs of what they were promoting. Made everything seem like it was a gift but once you see the line item, you notice they charged More

by haynj164
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Friendemic Reputation
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2023 -

All Star Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (225) 298-8000 to discuss your concerns, as your satisfaction is of utmost importance to us.

June 04, 2023

The sales man Justin was great! Zero hassles and did not try to sell us anything else. It’s was a great experience for us. The finance guy who also helped up was great! They were ve More

by victoriakahanu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Friendemic Reputation
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin
Jun 15, 2023 -

All Star Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to be of service to you again in the future. Best wishes, All Star Chevrolet

January 14, 2023

Service writer, Jake, was friendly and service was quick. No complaints after the sale. Sales followed up to make sure I was satisfied with the service. More

by Talbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Friendemic Reputation
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

All Star Chevrolet responded

Thanks for the great rating, Talbert. Here at All Star Chevrolet, we strive for a high level of customer satisfaction in all aspects of our dealership. Please don't hesitate to reach out if there's anything more we can do.

December 24, 2022

Purchased a 2023 Tahoe with assistance from Lacie. She could not have been more professional. Zero pressure in the sale as all was done online prior to visiting dealership. John in finance was gr More

by Talbert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Friendemic Reputation
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2022 -

All Star Chevrolet responded

Hello Talbert, Congratulations on your new purchase of your 2023 Tahoe. We are happy to learn that our Sales team provided and enjoyable experience and made it stress-free as possible for you during your visit to All Star Chevrolet. Thank you for your wonderful review and rest assured, we are here if you need any further assistance.

December 22, 2022

Needed a chip installed in my truck. Michelle and Ryan got my chip ordered quickly and fit me in for an install. Everything was quick and efficient. I’m definitely happy with my experien More

by PipeBay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Friendemic Reputation
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle and Ryan
Dec 22, 2022 -

All Star Chevrolet responded

We appreciate you taking the time to write such a great review. Our Service Department at All Star Chevrolet will make sure you always get treated to quality automotive care every time you visit.

December 12, 2022

The shop took 3 hours to chabge and put on new tires way to long i think but other then that my time there was okay More

by ldeshaeaton41
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Friendemic Reputation
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2022 -

All Star Chevrolet responded

Hello, thank you so much for sharing your feedback regarding your visit with our Service Team here at All Star Chevrolet. We take your feedback seriously and truly value you as a customer. Have a wonderful rest of your day.

December 06, 2022

They fixed my car and changed my oil and checked my tires..nut the price of everything is sooooooooo high i bought new rims and a new key from all star and the price blew me away..hard to keep up your More

by ldeshaeaton41
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Friendemic Reputation
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2022 -

All Star Chevrolet responded

Hello, All Star Chevrolet thanks you for your feedback! We welcome and appreciate all feedback, and please let us know if there is anything else we can assist you with in the future. We are always happy to help.

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