All Star Chevrolet
Baton Rouge, LA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 81 reviews
Fantastic! ! Corey did everything to make my truck buying experience exciting and easy. I recommend everyone to go see him for your next purchase. ! Corey did everything to make my truck buying experience exciting and easy. I recommend everyone to go see him for your next purchase. More
A true All Star Team! Sierra personality is OUTSTANDING and John's is impeccable. Sierra is the perfect opener and John is the perfect closer. Thanks John and Sierra! Sierra personality is OUTSTANDING and John's is impeccable. Sierra is the perfect opener and John is the perfect closer. Thanks John and Sierra! More
Great experience. Dealership did everything they could to earn my business. Thank you so much guys. I absolutely love my new truck !!! Dealership did everything they could to earn my business. Thank you so much guys. I absolutely love my new truck !!! More
Was interested in purchasing a new truck there until I was told there is a price adjustment of $3000 over sticker price. That’s what I consider price gouging! Go buy elsewhere, other dealers not doing tha was told there is a price adjustment of $3000 over sticker price. That’s what I consider price gouging! Go buy elsewhere, other dealers not doing that! More
I’m extremely dissatisfied! I purchased 2 vehicles from this dealership in 2018. My 2018 suburban isn’t running! I replaced the battery and still having trouble! I have to get someone to jump me off just t this dealership in 2018. My 2018 suburban isn’t running! I replaced the battery and still having trouble! I have to get someone to jump me off just to crank it . I called to schedule to bring it in and they can’t get me in for 5 days, they won’t even let me bring it and leave it! I will never do business here again! More
I brought my Chevrolet Volt to All Star Chevrolet on Airline Highway. This is the dealership I purchased the car from. It sat in the lot for 2 weeks (with 0 communication or updates) before they start Airline Highway. This is the dealership I purchased the car from. It sat in the lot for 2 weeks (with 0 communication or updates) before they started working on it. The mechanic, which has to be an electric car mechanic, then worked on the car for around 2 weeks. He did not get the car fixed, then quit to go work at Brian Harris. I was then contacted, 1 month after they received the car & told they didn’t have it fixed, could no longer work on the car & I owed them $1200. I told them there was no way I would pay for a car that isn’t repaired. They said, ok $1000. I again said I am not paying for a car they couldn’t fix. They said, ok $900. They offered NO RESOLUTION to the problem. Just told me I had to pay for the repairs to a car that was not fixed. So, I offered a solution. Contact Brian Harris, get as much information from the mechanic as possible. If we could agree that he was on the right track, I would be willing to get the car to Brian Harris & they could figure out what I owe each location once the car is fixed. Tommy Little, the service manager agreed. I then get a call 1 month later. I am not exaggerating. It’s been over 2 months since they received my car at this point. A different service manager, Steve Wright tells me in the past month they were “unable to get in touch with the mechanic” & I still owe $900. Again, no offer to resolve the issue, just pay for work on a car that’s not working properly. He also threatened to send the car to a storage lot at a cost of $35/day that I would have to pay. When it’s been sitting in their lot for over 2 months, it’s all of the sudden in the way. This is the worst customer service I have ever received in any situation. It’s mind numbing that they want to stand behind the work they did in this situation. They don’t even have the capability to fix the car & want me to pay. I consulted about 6 mechanics & they all advised me not to pay a penny. Most stated that they would never charge a customer for a car they could not get fixed (obviously). This place couldn’t get my car fixed, still tried to charge me, and refuses to offer any solution. Horrible. Inexplicably horrible. More
Fast, Friendly Service It's always easy to make an appointment. The service associates are very helpful and professional. I personally recommend Mark Walter. He's handles bo It's always easy to make an appointment. The service associates are very helpful and professional. I personally recommend Mark Walter. He's handles both my vehicles and does an excellent job. More
Outstanding service The handling of our 2004 dead battery situation was smooth, painless, and an outstanding example of fine customer service at a reasonable cost. Thank The handling of our 2004 dead battery situation was smooth, painless, and an outstanding example of fine customer service at a reasonable cost. Thanks All Star. More
Oil Change Service No hassle at all at Service Dept . . Waiting less. Job done well. Prices for oil change and tire rotation including inspections were reasonable Th No hassle at all at Service Dept . . Waiting less. Job done well. Prices for oil change and tire rotation including inspections were reasonable Thank you More
first checkup Thanks for the professional service and warm and friendly interaction to service our truck. It was expertly done and found the issue with a replaceme Thanks for the professional service and warm and friendly interaction to service our truck. It was expertly done and found the issue with a replacement to be ordered and soon installed. Thanks to All,, you are stars More