All Star Dodge Chrysler Jeep Ram

“Extra, Extra …. Read all about it” Buying a car is like buying a house it should be the most exciting time as it is a huge investment. This dealership completely ru Read all about it” Buying a car is like buying a house it should be the most exciting time as it is a huge investment. This dealership completely ruined my daughters first buying experience. I’m writing this because as a mother I taught my daughter to build her credit for success to achieve her buying goals. This dealership set zero standards and tried to rip my daughter off. Prior going to the dealership she got pre approved and all we needed was a purchase order. As soon as we went into the dealership they tried scamming and pressuring her into financing through them instead. The salesman was very unknowledgeable and took us straight to the finance department against our wishes of not financing. When she gave into financing they ran her credit multiple times. They continued to play games and questioned our bank rate instead of just giving us an honest answer. From all the pressure we left. After going home and discussing it my daughter really loved the car so she went back alone. Once she went alone they raised the price by $1000. This should be illegal. Did they think because she was young and alone they could take advantage of her and she wouldn’t notice the price difference? No one else’s daughter should be taken advantage of. I called the dealership when I learned of the price gauge and talked to David who was very unprofessional, raised his voice and hung up the phone. I personally drove to to the dealership because in the years past I bought a car for my other child here and had a pleasant experience. I was hoping I could speak with someone who actually cared and match the in writing price my daughter originally had to write a happy review. Unfortunately, the general manager Nick came with the same unprofessional attitude and told us to take it or leave it. The management here in past years was great but clearly it has gone downhill. We just wanted them to do the write thing and honour their word. More

If I could put zero stars I would. The greed has got this dealership. They will just try to get more and more money out of you. Each person gave me a different price and then blamed it The greed has got this dealership. They will just try to get more and more money out of you. Each person gave me a different price and then blamed it on the salesman being new. They promised to give me a better rate if I financed through them and proceded to give me a rate $1000 higher after running my credit multiple times. We were hung up on and screamed at by David over the phone. We came back in, in hopes to get better service and asked for a general manager and told them that we were treated poorly by David and the general manager still sent David out to handle it because he couldn’t make time for the situation. Once we finally got the general manager we showed him in writing the price that was first promised to purchase the vehicle and he basically told us he didn’t have time for us. We weren’t wanting a discount, we just wanted to be treated fairly and get the price that was first promised. This place will talk down to you about the other associates, take advantage of young woman and trying to scam you for more money. More

I received great service from salesman Tim. Tim provided helpful and knowledgeable service with his friendly attitude. In fact my whole experience with ALL STAR DODGE is appreciated. I give Ti Tim provided helpful and knowledgeable service with his friendly attitude. In fact my whole experience with ALL STAR DODGE is appreciated. I give Tim five stars. More

Even though i gave All Star3 stars I would like recognize Errin Henry the service manager at All Star even though it took over a month to find the issue with our 2019 RAM 1500 he worked to get the replacemen Errin Henry the service manager at All Star even though it took over a month to find the issue with our 2019 RAM 1500 he worked to get the replacement part ordered and expedited and was able to get our truck repaired a day earlier than expected. During the process he called periodically to provide updates on the status. More

I bought a Dodge Challenger RT, the experience was the best I had yet. This is the 7th vehicle I've bought from them and it's been great every time. The sales staff was knowledgeable and friendly, the fi best I had yet. This is the 7th vehicle I've bought from them and it's been great every time. The sales staff was knowledgeable and friendly, the finance people are extremely helpful and knew exactly what I needed to have and how to make that happen within my budget. I will buy all my future vehicles from this location. I'm very pleased with my experience. More

Staff was friendly. But when it came down to numbers they would not honor their online trade and instead low balled me on my clean low mileage trade. would not honor their online trade and instead low balled me on my clean low mileage trade. More

What I appreciate the most is her transparent process and great customer service. Special thanks to Catonah Jenkins for making the process easy 6 stars great customer service. Special thanks to Catonah Jenkins for making the process easy 6 stars More

Two weeks ago, I took my Jeep to the All Star service department for a mechanical problem. I paid $156 for a diagnostic check. I was told they couldn't find a problem but they did a software update that department for a mechanical problem. I paid $156 for a diagnostic check. I was told they couldn't find a problem but they did a software update that was generated for problems like mine. Two days ago I had the same problem. I called them and was told I could return and pay another $156 for another diagnostic check. Their explanation was they had to pay the technician. Since they didn't find a problem (but knew the issue was a problem) , I could end up paying them multiple times for "checking" and never get a repair. They don't seem to stand by their work and it appears they don't care. More

Horrible Sales department, had my husband and I fill out the credit application before even seeing the vehicle. Payments was double what was quoted, when we did finally get to see the vehicle, we wasn’t al the credit application before even seeing the vehicle. Payments was double what was quoted, when we did finally get to see the vehicle, we wasn’t allowed to drive it off the car lot because it wasn’t even inspected for road worthiness, after waiting 7 days was notified that it was to many things wrong with the vehicle that it would cost too much to sell and that they would lose money in fact they wanted to even raise the price of the car to compensate the difference of how much money it was going to cost so they told us that they were going to send it back to auction and it was not for sale any longer. After telling them that we would report this to the state attorney generals office and the BBB they change their minds fix the vehicle and sold it to us More