Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
All Star Dodge Chrysler Jeep
Amarillo, TX
39 Reviews
Filter Reviews by Keyword
By Type
39 Reviews of All Star Dodge Chrysler Jeep
December 19, 2016
What a great deal! I called in and talked with James O'Neill in the sales department told him exactly what I was looking for. He found the exact vehicle I wanted and we I called in and talked with James O'Neill in the sales department told him exactly what I was looking for. He found the exact vehicle I wanted and we did everything on the phone and via the Internet for my new 2016 Dodge Journey. I drove 365 miles away knowing that the deal was all complete. Came in test drove the vehicle. They looked at our trade in and both of us where happy. Signed exactly for what we agreed upon and was in and out then less than a hour. Great Job More
by Farmhand1962
Employees Worked With
James ONeill
Helpful July 16, 2016
A Dealership That's Worth a 15hr Drive To! We are originally from San Diego yet we were willing to business with them all the way in Amarillo TX. Communication over the phone was easy and pain We are originally from San Diego yet we were willing to business with them all the way in Amarillo TX. Communication over the phone was easy and painless. Salvador was very accommodating with our requests! Not once did he complain nor did he argue with us about those requests. He responded promptly and professionally. I'm used to dealing with pushy salesmen, but the staff here work at your pace! Hats off to these guys when it comes to doing business over the phone! Excellent to work with! We arranged a Pre-Purchase Inspection on the vehicle and they're more than happy to work with us on that. They're Awesome! Customer service is on point. They washed the car and even gave us a full tank for the drive home. We had a pre purchase inspection done on it. No arguments or hassles over having that done. It came back with a totally clean bill of health. We had to drive it home the next day (slept over after a 15hr drive) and they had it garaged overnight instead of at the hotel we stayed at. They really treat you like royalty here. Salvador is the man! Cody is awesome too for helping us get a great deal. More
by OnBlastReviews
Employees Worked With
Salvadore and Cody
December 21, 2015
Awesome experience! I had the awesome experience of buying a 2016 Dodge Hellcat Challenger. I was treated with respect and making the deal was actually a pleasure. From w I had the awesome experience of buying a 2016 Dodge Hellcat Challenger. I was treated with respect and making the deal was actually a pleasure. From walking in the door being greeted with a handshake, to actually completing the online special order, being kept informed via email and phone call of the production process, to delivery of the vehicle! Everyone involved in the process treated me with respect and dignity, no pressure to purchase the "add-ons" simply informed me of the options available. I have recommended this dealership to all my friends and family and will continue to do so. More
by Firechief1
Employees Worked With
Salvador, Joe Harless,
August 29, 2015
Poor customer service Had problems with a new pick up I bought. Chrysler was good to work and keep me up to date where All Star Dodge did not. Got a new one but they didn't Had problems with a new pick up I bought. Chrysler was good to work and keep me up to date where All Star Dodge did not. Got a new one but they didn't want to swap out rims and tires. They finally did but not with out me getting mad about it. They have never said sorry or even showed that they cared at all. Along with numerous other things they did. Or didn't do. More
by Not happy
Employees Worked With
Sales manager.
December 22, 2014
follow up I have bought my last two new cars from All Star Dodge and had been very pleased with them. I received two letters via mail and two emails saying that I have bought my last two new cars from All Star Dodge and had been very pleased with them. I received two letters via mail and two emails saying that I may qualify to trade my 2012 Challenger in for a 2014 or 2015 for possibly the same payment. I knew I was upside down in my car but thought I would try. I called and spoke to a young man and explained the above. He said he would look into it. He took down what I was looking for, colors, etc. The next morning I received a phone call from a different person. He asked me all the questions that I had already answered the previous night. He told me that he would call me back. I never received a call from him. I tried to call him but he did not answer. I text him and he responded a few times. The next day I called again and this time he did answer. He told me that he would let me know something. The only time I heard from him was if I text him first and there were times that he never responded. I did ask him if they had the same discounts here that they did in the Dallas area and he said yes they did. I am very disappointed because I feel I at least deserve a phone call to keep me informed. I looked online in the Dallas area and I have had more response from them than I have from the person that I was talking to at All Star Dodge. I could go there and look but would prefer to purchase from All Star Dodge because I had been pleased with them. More
by facebook
Employees Worked With
dont know
September 24, 2014
huge waste of my time Spent 7 hours and jumping through hoops to get a lender they use to finance me. Finally got it done. Signed the contract and I was off in my new car. Spent 7 hours and jumping through hoops to get a lender they use to finance me. Finally got it done. Signed the contract and I was off in my new car. Over 3 weeks later. The dealer calls and says the lender backed out, to bring the car back. Now i have no car at all. Words cant describe how angry I am!!!!!! More
by carsh1
Employees Worked With
adam
April 25, 2014
Happy with final outcome Want to thank the GM for taking a bad experience and making it right and will to work hard for a good buy Its people like this that make it worth stic Want to thank the GM for taking a bad experience and making it right and will to work hard for a good buy Its people like this that make it worth sticking to the same dealership and being repeat buyers. More
by surgic
Employees Worked With
Multiple Employees
April 10, 2014
Easiet Car Buying Experience I have been researching the Dodge Challenger for several months and decided to get serious about it. I submitted a basic inquiry online at allstardod I have been researching the Dodge Challenger for several months and decided to get serious about it. I submitted a basic inquiry online at allstardodge.us, and received an e-mail from Salvador Martinez in short order. I told Salvador what I was looking for and the price I was comfortable with. We traded a couple of e-mails and set up an appointment to see the Challenger a couple of days later. When I arrived at the dealership for my appointment, I was immediately greeted with a handshake. Within a couple of minutes Salvador was letting me look over the car, and we were headed out for a test drive. After the test drive, Salvador presented me with a sheet of paper that had all of the pertinent numbers on it. I knew exactly what they were asking for the car, and I feel like they gave me a fair price on the first shot without having to run into a sales manager's office every few minutes. We had a signed agreement within 90 minutes, and my new Challenger was on its way to be detailed and filled up with gas. This is the first time I have ever bought a vehicle without feeling like they were trying to screw me with my pants on. Salvador, Jeffrey Osborne (sales manager), and Rafael Camacho (finance manager) never once pressured me into buying something I didn't want. Instead, they presented me with options and let me make my own choices. I felt like I was important to them, and that I was being treated with respect. I have no doubt that my next vehicle will be purchased from All Star Dodge. More
by jhitguy
Employees Worked With
Salvador Martinez
May 28, 2013
Went in to possibly trade in a vehicle and get something newer. Mario first showed me a 2007 Toyota Camry. It was OK. He had to get someone to look at my trade and discuss it. I didn't want to get somethi newer. Mario first showed me a 2007 Toyota Camry. It was OK. He had to get someone to look at my trade and discuss it. I didn't want to get something real new as my son is on my insurance and it would go up considerably. I asked if they had anything less than 10K and was told 'No' - because banks don't like to finance them, high miles, etc. etc. I had to go home and take care of some things. While at home I looked online at their dealership - lo and behold! there were 27 vehicles for less than 10K. Took the loaner car back, Mario wasn't in, and got my vehicle. Shared with another salesperson about my disgust over the way I was handled. Finished errands and got home - received a call from the used car sales manager - they were going to give me 3500 for my trade-in (books at ~2500 for trade), I was approved and my payments were going to be $225 for SIX years! He finally got around to telling me that the vehicle they had 'put' me in was a 2009 Dodge Avenger, and after a lot of asking, finally told me that I would be financing over $13,000. OK, I didn't want something that new, they didn't ask, AND the Avenger - even the most fully loaded, only books at slightly over $14,000. SO, they were 'giving' me $3,500 for my trade-in, and then jacking up the price of the car I would be getting. What a nightmare. I will never go back there again. This type of shenanigans are what give used car dealers their reputation. More
by katiejo1956
Employees Worked With
Mario
May 02, 2013
Curtice Spencer was great to work with. He found exactly what we wanted. He didn't bug us too much, but kept in contact. We bought a Jeep, and it was a great experience. We would definitely recommend thi what we wanted. He didn't bug us too much, but kept in contact. We bought a Jeep, and it was a great experience. We would definitely recommend this dealership and Curtice. More
by waste
Employees Worked With
Curtice Spencer
