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All Star Honda Abilene
Abilene, TX
1,799 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,799 Reviews of All Star Honda Abilene
May 27, 2020
OUT FOR THE DEALERSHIP As we entered the dealership my daughter and I found a car we liked with a price across the windshield that we thought we could afford. After taking As we entered the dealership my daughter and I found a car we liked with a price across the windshield that we thought we could afford. After taking the car home overnight and talking with the friendly salesman, we decided to make an offer. We soon discovered there is no negotiation of price and that the windshield price was the lowest price they would consider. Caught up in the thought of a new car we proceeded to give the sale price, although the purchase would strain our budget. We waited in dealership some three hours because we were told there was only one finance person. We spent most of the time trying to see what we could afford per month, not concentrating ai all on the total we were paying out. When we finally got to see the finance guy, we were ushered into a back room; . We began to go through the papers one by one. One paper had explanation for the dealers prep addition to the price of the car. It was a worksheet and should have been given out before the rest of the papers were to be prepared.. I signed the papers hurriedly without giving any thought about their content. REMEMBER Pay attention to what your signing.!!! There will be time enough for sleeping when the dealing is done. BTW THE DEALERS PREP IS A CHARGE added to the cost of a car to make it into a great automobile. We were told it cost the dealership $2000 per car and that is why they add $900 to the sticker price. We just didn't realize the prep was on top of the advertised price of a car. The dealership should be more forward and display the actual cost of the vehicle.. We think we bought a good car but it cost more than we realized. More
by dkok922
Employees Worked With
Mike Camarillo, Taylor Lambert
May 26, 2020
charged for a repair i didn't need George is awesome, his customer service is amazing, I have no issues with him, he bent over backwards to help. But that can't help me feel better abou George is awesome, his customer service is amazing, I have no issues with him, he bent over backwards to help. But that can't help me feel better about being charged for replacing spark plugs that ended up not needing to be replaced. I get that they can't recreate my issue, but I wasted money on a repair that ended up not being needed and when i asked for Honda to eat the cost of it I got no reply. I am extremely frustrated by my last service visit. More
by MELISSA66
Verified CustomerEmployees Worked With
George Wooten
May 26, 2020
I have purchased two vehicles from Honda of Abilene so far. Both times I have had a very pleasant experience. I love that I dont have to sit around for hours waiting for things to be done. far. Both times I have had a very pleasant experience. I love that I dont have to sit around for hours waiting for things to be done. More
by LILMISH325
Employees Worked With
Juan Hill
May 25, 2020
The young man doing intake is exceptional. In and out The young man doing intake is exceptional. In and out service. Workers didn’t wear masks and I would have liked to see that but there was ability t The young man doing intake is exceptional. In and out service. Workers didn’t wear masks and I would have liked to see that but there was ability to social distance and plexiglass up at checkin/out. More
by LYNETTEMTATUM
Employees Worked With
Jewelz Graham, George Wooten
May 24, 2020
Good location, clean restroom. Smiling, friendly sales associate bent over backwards to give me the best deal on a Honda CR V with touring package in the colors I required. She walked many steps as I ca associate bent over backwards to give me the best deal on a Honda CR V with touring package in the colors I required. She walked many steps as I came back 3 times. More
by lstockton028
Employees Worked With
Severina Powell
May 23, 2020
Oil Change Honda of Abilene Develops a relationship with customers the moment you arrive with your vehicle. The maintenance department was warm, and friendly wit Honda of Abilene Develops a relationship with customers the moment you arrive with your vehicle. The maintenance department was warm, and friendly with a professional attitude. Everyone made sure we were helped and serviced. More
by MARYBTHOMAS
Employees Worked With
Jewelz Graham, George Wooten
May 23, 2020
My customer service representative was very curious and nice. She answered all my questions and made sure I was been taken care of. All and it was a good experience. nice. She answered all my questions and made sure I was been taken care of. All and it was a good experience. More
by OLIOBRADY
Employees Worked With
Cecilia Garcia
May 22, 2020
Found the Car for fiance. After an unsettling experience at another dealership in Abilene we found some neat cars to look at for my fiance via the online used inventory at Hond After an unsettling experience at another dealership in Abilene we found some neat cars to look at for my fiance via the online used inventory at Honda of Abilene. We went one night on Friday and met two sales advisors who were very friendly and knowledagble. They showed us the cars we were interested in and one we did not know was there. It ended up being the car we purchased. Went on multiple test drives and decided that was the car. They were upfront with everything and orked with us as best as they could with trade in and financing. The financing part went really smooth and painless. Overall we were really happy with the non pressure and friendly atmosphere. Thanks again and will see you when need servicing. Bryson and Taylor were really easy to work with and nice. THanks guys. More
by IAN.POKLUDA
Employees Worked With
Bryson Martinez, Taylor Lambert
May 21, 2020
George was very kinda. Not only that but my oil change was done in thirty to fourth minutes max. Everyone made sure I was helped: great service over all. was done in thirty to fourth minutes max. Everyone made sure I was helped: great service over all. More
by g_acevedoo
Employees Worked With
George Wooten
May 20, 2020
The staff were friendly. They still play games with deals. You have to walk away 20 times before you get a decent deal. I wish there were stricter laws in place on the purchasing of vehicles. deals. You have to walk away 20 times before you get a decent deal. I wish there were stricter laws in place on the purchasing of vehicles. More
by JASONANDVALERIESKI
Employees Worked With
Vicki Huynh, Bryson Martinez
