All Star Honda Abilene
Abilene, TX
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1,799 Reviews of All Star Honda Abilene
George was very helpful and made sure everything I needed was taken care of and offered recommendations for extra services for my vehicle as well. was taken care of and offered recommendations for extra services for my vehicle as well. More
Excellent service! Very attentive and customer oriented! He has good peoples skills! All the questions we had were answered with patience and consideration. Keep it up! He has good peoples skills! All the questions we had were answered with patience and consideration. Keep it up! More
Vicki, Mike, and Jarrett went the extra mile helping me! Vicki, Mike, and Jarrett were all immensely helpful and really went the extra mile to help me get into a new Honda! My wife and I are really enjoying Vicki, Mike, and Jarrett were all immensely helpful and really went the extra mile to help me get into a new Honda! My wife and I are really enjoying our Honda Fit! We look forward to doing business again with Honda of Abilene for our future trades. Also, thanks to Trey Bacon as well for helping to correct a minor cosmetic issue! More
Friendly and knowledgeable staff.Customer service needs Friendly and knowledgeable staff. Customer service needs to be improved. Buying a car should not be a lengthy process, especially if a customer is k Friendly and knowledgeable staff. Customer service needs to be improved. Buying a car should not be a lengthy process, especially if a customer is knowledgeable themself. Waiting around at a dealership is part of the process but I had an appointment and I was still left waiting. What’s more, I was not given any updates on what was happening during the wait. I nearly bought from another Honda dealer because I was able to conduct all the the business of the price, trade-in value, fees, and financing over the phone in 15 minutes. All that said, some upper management stepped in and made things right so I ended up purchasing a vehicle and getting, what I believe, was very fair deal. More
Where do I start?? The team did an awesome job. They showed me the truck I wanted. They gave me a great price. Taylor made us feel like family. Danny took great care of us. Thank you guys so much. Plan showed me the truck I wanted. They gave me a great price. Taylor made us feel like family. Danny took great care of us. Thank you guys so much. Plan to come back and get my wife something next. Thank you all!! More
Honda Pilot Taylor worked with us to get the vehicle we wanted. We appreciate his time spent and keeping us informed during the process. We are enjoying driving Taylor worked with us to get the vehicle we wanted. We appreciate his time spent and keeping us informed during the process. We are enjoying driving our new Honda! More
Be careful when you get to the finance guy. They slipped a $3400 warranty into the deal when we questioned them they said it was included and direct us to look at a different column on the sales breakdown s a $3400 warranty into the deal when we questioned them they said it was included and direct us to look at a different column on the sales breakdown sheet. I was told that I needed to sign the application for coverage to acknowledge.We discovered the lie today when the bank that financed it sent a statement and we saw the balance of the loan wasnt what we expected. We went through the copies we were given and sure enough the whole warranty contract was there. I would never buy a 3 year 45k mile warranty on new car that has a factory warranty that exceeds this. It was fraudulent, however I signed it and am stuck with it. My only recourse is to cancel the warranty and file a complaint with the bbb and report to the state attorney general s office so that if anyone else has the same issue then maybe an investigation will take place. So that's what I will do and be sure to let everyone I know what happened. More
Good, Honest, and Excellent service We came here trying to find a car for my girlfriend and we were worried we wouldn't be able get a good deal on a car. Well after talking with Ruben we We came here trying to find a car for my girlfriend and we were worried we wouldn't be able get a good deal on a car. Well after talking with Ruben we looked for ways for us to be able to get the best deal and he help us out tremendously. We didn't know much of the process but he helped us through the whole way from the beginning to the end. If you really want someone who will tell you how it is and what is worth and isn't worth then Ruben is your guy. We really appreciate his help and we'll definitely come back if we want to look for another vehicle. More
Taylor was great through the whole process, and helped to work out every detail! Thanks for turning a sad situation into a blessing! God Bless! work out every detail! Thanks for turning a sad situation into a blessing! God Bless! More



