All World Ford
Hortonville, WI
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My salesman promised me three times when I ordered the truck, I was locked into the Ford 3.9% loan finance rate. He thoroughly explained the rate wouldn't go higher, but could go lower between that day an truck, I was locked into the Ford 3.9% loan finance rate. He thoroughly explained the rate wouldn't go higher, but could go lower between that day and the time I would take delivery of the truck. Well, when the truck came in he would not give me the 3.9% rate, explaining how he made a mistake! I ended up getting a loan through my credit union, at 5.4%. That's a big difference in the intrest I will have to pay on a $75,000 truck. The dealership refuses to do anything to make there wrong right with me. So, I have reported this to Ford, DOT, and one other place. Even the salesman's manager admitted how the salesman made a mistake! I still plan to pursue other avenues to hold the salesman and dealership accountable. I took the truck in for it's first oil change. I asked if they automatically check the gear oil level in frount and differential, plus check the transfer case fluid level. The service writer said they don't check closed systems for oil level. I explained that I was going on a trip to Montana and Wyoming and pulling a big trailer, so I want to make sure all fluid levels are full. I even volunteered to show the lube tech where the plugs are that need to be removed to check the level, but I was told they don't do it. I said, I will have to put the truck on my lift at home in my shop and check the levels if they can't. So, after having my oil change at the dealership, I went home and put the truck up on my lift and checked the frount and rear differential gear oil level, as well as the transfer case fluid level. More
Everyone is so nice. They are warm and welcoming when I come in for service. They explained how my car is doing and if there are needs that may be coming up. They are warm and welcoming when I come in for service. They explained how my car is doing and if there are needs that may be coming up. More
They were all very helpful and knowledgable about the serivces and products. They worked with us to get us the truck we wanted and in a timely manner. John Meyer our sales person was OUTSTANDING! serivces and products. They worked with us to get us the truck we wanted and in a timely manner. John Meyer our sales person was OUTSTANDING! More
Everyone at All World Ford is Amazing! We didn’t have one negative experience at all. From Sales to Finance to Service and Parts !! Thanks Everyone!!! We didn’t have one negative experience at all. From Sales to Finance to Service and Parts !! Thanks Everyone!!! More
Great, down-to-earth people at All World Ford. They weren't on my initial list simply because they were not in my immediate area, but heard their ads and gave them a try. Ended up buying my truc They weren't on my initial list simply because they were not in my immediate area, but heard their ads and gave them a try. Ended up buying my truck from them and now they are at the top of my list if/when I'm looking for a new Ford. Salesman was John Meyers -- he was both fair and responsive throughout the buying process. More